Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Hawthorne for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
278 reviews
5 stars
137
4 stars
34
3 stars
24
2 stars
15
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while many others report rude, unhelpful, or uninformed staff.
Billing Issues
Numerous customers expressed frustration over billing discrepancies, unexpected charges, and difficulties in resolving these issues.
Store Environment
The store environment received positive remarks for being clean and welcoming, but some customers noted long wait times and inadequate staffing.
Product Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to confusion and dissatisfaction during the purchasing process.
Overall Experience
While some customers had positive experiences with specific employees, many expressed dissatisfaction with the overall service and vowed to switch to other carriers.
- JMJune M6 days ago3.0I was very apprehensive on going to this location because Ricardo told me to NEVER GO TO THIS STORE AGAIN. So I'm seriously thinking about switching to AT&T. I wanted to buy a tablet.
- IIIleana IturbeOct 24, 20251.0Bad customer service and misinformation given. I received friendlier, more efficient and much more accurate information by calling Verizon to buy the phone while inside this store than by this store’s staff.
- DODavid ONeilOct 5, 20255.0Huge shoutout to Mike! He went above and beyond to help me customize my plan and find the perfect setup—no pressure, just great advice and service. Thanks to Mike, I walked out with a way better deal than I expected. If you go, ask for Mike—he’s the best!
- HNHien NguyenSep 14, 20255.0The shop was bright and airy.
- AAAdnan AlshalbiSep 1, 20251.0They’re really bad they robbed me. They told me that you will pay for two line $70 and they made me pay $150 monthly. I advise anyone to try them.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Hawthorne, CA?
The Verizon store in Hawthorne is open from 10:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 7:00 PM on Saturdays, and 10:00 AM to 6:00 PM on Sundays.
Which mobile phone brands can I find at Verizon Hawthorne?
Verizon Hawthorne offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Hawthorne offer online order pickup?
Yes, Verizon Hawthorne offers in-store pickup for online orders, along with free 2-day shipping, express lockers, and same-day delivery options where available.
Can I schedule an appointment at Verizon Hawthorne?
Yes, you can schedule an in-store appointment online or via the My Verizon app to visit the Verizon Hawthorne store.
What types of services does Verizon Hawthorne provide?
Verizon Hawthorne provides mobile plans, wireless internet plans, voice plans, and Fios Internet plans.
Is Verizon Hawthorne accessible in languages other than English?
Yes, Verizon Hawthorne provides services in both English and Spanish.
What payment methods does Verizon Hawthorne accept?
Verizon Hawthorne accepts payments via check, debit card, and mobile NFC payments. They do not require cash only.
Are there any popular dining options near Verizon Hawthorne?
Yes, nearby dining options include Chinese Friends Restaurant, Starbucks, A&W Restaurant, El Pollo Loco, and Subway, offering a variety of cuisines for you to enjoy before or after your visit.
What should I know about nearby shopping options near Verizon Hawthorne?
Close to Verizon, you can find America's Best Contacts & Eyeglasses for eyewear needs, Mattress Firm for furniture, Michaels Stores for arts and crafts, and Five Below for discount items and fashion accessories.
Are there any automotive services near Verizon Hawthorne?
Yes, nearby automotive services include Quick Lane for oil changes and tire repair, South Bay Ford Lincoln for car sales and repair, Drulis Brothers Auto Repair, and Foster Tire for tire and automotive parts services.