Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Hawthorne for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
281 reviews
5 stars
137
4 stars
34
3 stars
24
2 stars
15
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported rude or unhelpful staff, leading to frustration.
Sales Experience
Several reviews highlighted issues with misleading information regarding plans and pricing, resulting in dissatisfaction and feelings of being scammed.
Store Environment
Customers noted a lack of organization and efficiency in the store, with long wait times and inadequate staffing leading to poor experiences.
Product Knowledge
There were complaints about staff lacking knowledge about products and services, which negatively impacted customers' purchasing decisions.
- AKArafat KingJan 1, 20261.0very poor customer service
- ZBZahra BoroujerdiDec 26, 20255.0Jennifer did an amazing job with taking care of us!
- RRReggieDec 8, 20251.0The customer service from the store is perfect but the low star is for corporate i was placed on hold calling customer service inside the store for over 36 minutes, not only was I on the clock, but this took my entire lunch, we called once and customer service hung up, they called back in 2 minutes and hung up again, while we were on the phone, the customer rep, was just clueless. Again this is not towards the store but to customer service and corporate this experience was HORRIBLE AND HIGHLY ANNOYING, I should of stayed at At&t, if it's wasn't for the customer service at the store I would of lost it, so thanks to Chris he saved the day
- JMJune MNov 18, 20253.0I was very apprehensive on going to this location because Ricardo told me to NEVER GO TO THIS STORE AGAIN. So I'm seriously thinking about switching to AT&T. I wanted to buy a tablet.
- IIIleana IturbeOct 24, 20251.0Bad customer service and misinformation given. I received friendlier, more efficient and much more accurate information by calling Verizon to buy the phone while inside this store than by the store’s staff.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Hawthorne, CA?
The Verizon store in Hawthorne is open from 10:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 7:00 PM on Saturdays, and 10:00 AM to 6:00 PM on Sundays.
Which mobile phone brands can I find at Verizon Hawthorne?
Verizon Hawthorne offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Hawthorne offer online order pickup?
Yes, Verizon Hawthorne offers in-store pickup for online orders, along with free 2-day shipping, express lockers, and same-day delivery options where available.
Can I schedule an appointment at Verizon Hawthorne?
Yes, you can schedule an in-store appointment online or via the My Verizon app to visit the Verizon Hawthorne store.
What types of services does Verizon Hawthorne provide?
Verizon Hawthorne provides mobile plans, wireless internet plans, voice plans, and Fios Internet plans.
Is Verizon Hawthorne accessible in languages other than English?
Yes, Verizon Hawthorne provides services in both English and Spanish.
What payment methods does Verizon Hawthorne accept?
Verizon Hawthorne accepts payments via check, debit card, and mobile NFC payments. They do not require cash only.
Are there any popular dining options near Verizon Hawthorne?
Yes, nearby dining options include Chinese Friends Restaurant, Starbucks, A&W Restaurant, El Pollo Loco, and Subway, offering a variety of cuisines for you to enjoy before or after your visit.
What should I know about nearby shopping options near Verizon Hawthorne?
Close to Verizon, you can find America's Best Contacts & Eyeglasses for eyewear needs, Mattress Firm for furniture, Michaels Stores for arts and crafts, and Five Below for discount items and fashion accessories.
Are there any automotive services near Verizon Hawthorne?
Yes, nearby automotive services include Quick Lane for oil changes and tire repair, South Bay Ford Lincoln for car sales and repair, Drulis Brothers Auto Repair, and Foster Tire for tire and automotive parts services.