Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 240 N 12th Ave in Hanford, CA 93230
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
227 reviews
5 stars
212
4 stars
4
3 stars2
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Maria, Araya, and Emily.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, with customers appreciating the fast processing of their requests.
Professionalism
Customers noted the professionalism of the staff, with several reviews mentioning the courteous and respectful demeanor of employees.
Product Knowledge
The staff demonstrated a strong understanding of products and services, helping customers make informed decisions about their purchases.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality and communication, particularly regarding promotions and account management.
- LLLarisa La‘shaeOct 12, 20255.0Thank you for calling getting my service switched over now I have service at work
- DCDaniel CervantesSep 24, 20255.0I recently got a new phone here and Emily was amazing. She guided me through the process of trading in my phone and describing current offers which I ended up taking. She even helped another customer who needed help on how to navigate her new phone. She was great!
- ASAvery SteeleAug 16, 20255.0Just got an upgrade and I have to say, I was REALLY impressed by the customer service from Jesse. He took his time to figure out how to get me the best promotional discount and I walked out with brand new iPhone AND iPad for no extra cost at all on my monthly bill. That was amazing! Thank you!
- ADAmelia DiazJul 23, 20255.0Service was great and fast. The young lady that waited on me was very knowledgeable.
- JDJay DeeJul 3, 20255.0Great customer service and very knowledgeable about their service.
Frequently Asked Questions About Verizon
What products and brands does Russell Cellular in Hanford, CA offer?
Russell Cellular offers Verizon Wireless services and sells various products including smartphones, tablets, accessories, smartwatches, and prepaid plans. The brands they carry include Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for Russell Cellular in Hanford?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Where is Russell Cellular located in Hanford, California?
Russell Cellular is located at 240 N 12th Ave, Suite 107, Hanford, CA 93230.
Does Russell Cellular in Hanford offer in-store pickup services?
Yes, Russell Cellular provides in-store pickup services for their products.
What payment options are accepted at Russell Cellular in Hanford?
Russell Cellular accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is there wheelchair access available at Russell Cellular?
Yes, Russell Cellular has a wheelchair accessible entrance to accommodate customers.
How can I contact Russell Cellular in Hanford?
You can reach Russell Cellular by phone at +1 559-585-1300 or via email at hanford.ca@russellcellular.com.
Are there any nearby dining options if I visit Russell Cellular in Hanford?
Yes, nearby dining options include Dickey's Barbecue Pit, Starbucks, Wing Boss, Big Deal Burger, Jamba Hanford, Super Buffet, Crumbl Hanford, Round Table Pizza Hanford, Dunkin', and Cold Stone Creamery. You can enjoy a meal or snack before or after your visit.
What nearby mobile phone stores are close to Russell Cellular in Hanford?
Nearby mobile phone stores include another Verizon store, Metro by T-Mobile, and Russell Cellular itself. These provide multiple options for customers looking to compare products or services.
What nearby services could be useful to customers visiting Russell Cellular in Hanford?
Nearby useful services include The UPS Store 3921 for shipping and printing, Andy's Mobile Auto Care and Firestone Complete Auto Care for automotive needs, and Shred Nations for document shredding services.