Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Granite Bay’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Hours
Reviews
4.7
152 reviews
5 stars
138
4 stars1
3 stars1
2 stars0
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, patience, and knowledge, particularly highlighting individuals like Jamal, Christian, and Steve.
Store Environment
The Granite Bay store is frequently described as clean, spacious, and comfortable, contributing to a positive shopping experience.
Sales Experience
Customers reported smooth and efficient processes for upgrading phones and switching plans, often noting the helpfulness of staff in explaining options and promotions.
Negative Experiences
A few reviews mentioned issues with service contracts and customer service, including claims of forgery and poor treatment, indicating some customers had significant frustrations.
- MPManjunath PawateDec 30, 20255.0Absolutely AMAZING experience with Christian! I switched 4 lines from T-Mobile to Verizon and not only am I saving a ton of money, but I also got free phones, which was unbelievable. Christian helped with EVERYTHING from start to finish and made the entire process smooth, easy, and completely stress-free. He’s incredibly knowledgeable, patient, and genuinely cares about helping his customers. This was hands down the best customer service experience I’ve ever had. If you’re coming here, only ask for Christian — he is truly the best!
- CJChigitta JeffersDec 14, 20255.0Jamal at the Granite Bay store provided exceptional service when we upgraded 3 phones and changed plans. He explained everything in detail, including savings & plan information. His expertise and knowledge helped a great deal, too. He didn’t pressure us to purchase anything we didn’t need and instead got us the best savings possible. For once I felt like we saved a lot of money instead of spending more than we planned to. Jamal is just one more reason I’ve been a Verizon customer for many years! Love the Granite Bay store location, too!
- NFNick FarinhaNov 5, 20255.0Connor at the Granite Bay location was a huge help. Had a couple issues with a new phone and billing and he helped out with both issues right away. Super appreciative of his assistance throughout the process
- COClaudia OchoaOct 3, 20255.0Jamal have a wonderful customer service, excellent personality great patient
- LDLinda DoughertyAug 23, 20255.0Not only is this the BEST Verizon store in my area, their entire sales staff went above and beyond to help us. The store is spacious, sparkling clean, at a comfortable temperature, and the epitome of professionalism! I'd like to commend Christian Avila for his outstanding service and patience with a couple of old biddies.
Frequently Asked Questions About Verizon
Where is the Verizon store in Granite Bay located?
The Verizon store is located at 8599 Auburn Folsom Rd, Granite Bay, CA 95746.
What are the store hours for the Verizon location at 8599 Auburn Folsom Rd?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I pick up my order in-store at the Granite Bay Verizon?
Yes, in-store pickup is available at this Verizon location.
Which smartphone brands does this Verizon store carry?
The store offers Apple, Motorola, Samsung, LG, HTC, Google, and Asus smartphones.
What types of payment methods are accepted at the Verizon store in Granite Bay?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What services are available at the Verizon store on Auburn Folsom Rd?
They provide Verizon wireless plans, prepaid wireless, Hum smart car service, home phone and internet, and mobile hotspot services.
Are there any nearby places to grab a coffee before or after visiting Verizon?
Yes, Starbucks, Dutch Bros Coffee, and ampm, which also serves as a coffee shop, are nearby for a convenient coffee break.
What dining options are near the Verizon store in Granite Bay?
Nearby dining includes Casa del Lago Mexican Restaurant, Cabos Restaurant, Jack in the Box, Susie's Country Oaks Cafe, and La Villa Mexican Food.
Are there any nearby services like gas stations close to the Verizon store?
Yes, there are several nearby gas stations including BP, ARCO, Shell, and ampm which also offers convenience store items.
How can I contact the Verizon store at 8599 Auburn Folsom Rd?
You can call them at +1 916-270-6890 or email CustomerService@cellularsales.com.