Business Details
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Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Granite Bay’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Hours
Reviews
4.7
150 reviews
5 stars
136
4 stars1
3 stars1
2 stars0
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for being friendly, patient, and knowledgeable, with specific mentions of employees like Christian, Jamal, and Steve.
Efficiency
Many customers highlighted the quick and efficient service they received, often completing transactions in under an hour.
Store Environment
The store was frequently described as clean, spacious, and comfortable, contributing to a positive shopping experience.
Technical Assistance
Customers appreciated the thorough technical support provided, especially during phone upgrades and data transfers.
Mixed Experiences
While many reviews were positive, there were some negative experiences regarding service quality and issues with contracts.
- NFNick FarinhaNov 5, 20255.0Connor at the Granite Bay location was a huge help. Had a couple issues with a new phone and billing and he helped out with both issues right away. Super appreciative of his assistance throughout the process
- COClaudia OchoaOct 3, 20255.0Jamal have a wonderful customer service, excellent personality great patient
- LDLinda DoughertyAug 23, 20255.0Not only is this the BEST Verizon store in my area, their entire sales staff went above and beyond to help us. The store is spacious, sparkling clean, at a comfortable temperature, and the epitome of professionalism! I'd like to commend Christian Avila for his outstanding service and patience with a couple of old biddies.
- CCCarrieJun 27, 20255.0Jamal at the Granite Bay location is truly amazing! He went above and beyond to assist with a new phone set up. He even returned to the office after his shift to make sure my daughter’s old phone got transferred to her new phone. She was away at college so going in was not an option. I definitely look forward to working with him on our next new phone upgrade. ⭐️⭐️⭐️⭐️⭐️
- DTDanielle ThompsonJun 24, 20255.0Had a great experience which is not usually easy to say about a cellphone plan switch. 😂 Make sure you ask for Dan, tons of experience and made the whole thing painless.
Frequently Asked Questions About Verizon
Where is the Verizon store in Granite Bay located?
The Verizon store is located at 8599 Auburn Folsom Rd, Granite Bay, CA 95746.
What are the store hours for the Verizon location at 8599 Auburn Folsom Rd?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I pick up my order in-store at the Granite Bay Verizon?
Yes, in-store pickup is available at this Verizon location.
Which smartphone brands does this Verizon store carry?
The store offers Apple, Motorola, Samsung, LG, HTC, Google, and Asus smartphones.
What types of payment methods are accepted at the Verizon store in Granite Bay?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What services are available at the Verizon store on Auburn Folsom Rd?
They provide Verizon wireless plans, prepaid wireless, Hum smart car service, home phone and internet, and mobile hotspot services.
Are there any nearby places to grab a coffee before or after visiting Verizon?
Yes, Starbucks, Dutch Bros Coffee, and ampm, which also serves as a coffee shop, are nearby for a convenient coffee break.
What dining options are near the Verizon store in Granite Bay?
Nearby dining includes Casa del Lago Mexican Restaurant, Cabos Restaurant, Jack in the Box, Susie's Country Oaks Cafe, and La Villa Mexican Food.
Are there any nearby services like gas stations close to the Verizon store?
Yes, there are several nearby gas stations including BP, ARCO, Shell, and ampm which also offers convenience store items.
How can I contact the Verizon store at 8599 Auburn Folsom Rd?
You can call them at +1 916-270-6890 or email CustomerService@cellularsales.com.