Verizon

4.5
453 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Goleta’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
7050 Hollister Ave, Goleta, CA
93117, United States

Hours

Reviews

4.5
448 reviews
5 stars
383
4 stars
11
3 stars
4
2 stars
5
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Logan, Bryan, and Every for their exceptional service.

Long Wait Times

Several reviews highlighted long wait times and poor situational awareness, leading to frustration among customers.

Billing Issues

Multiple customers reported problems with billing, including unexpected charges and issues with promotional credits not being applied.

Misleading Practices

Some reviews indicated concerns about misleading sales practices, including unauthorized add-ons and unclear promotions.

Store Management

There were complaints about the lack of management presence and responsiveness, with some customers feeling neglected or poorly treated.
  • JJ
    John
    Dec 21, 2025
    5.0
    Had issues with the DOCS on my phone...I knew I messed something up..thank God for Jose !! Fixed the issue Right away and was very kind !! Strongly recommend Jose and Verizon !!
  • CJ
    Cole Johnson
    Dec 21, 2025
    5.0
    Jose was amazing in helping us trouble shoot and reset my mom’s phone who is in assisted living facility in Washington and I’m in California. He was able to reset the phone and get her connected to the network so that she can receive phone calls and send messages
  • DG
    Denny Grabiak
    Dec 19, 2025
    1.0
    Super scummy office. Went just to activate my repaired phone and they changed every plan on my family's account off of a legacy plan we wanted to keep without even asking me. Also constantly tried to upsell when I was just there to reactivate my phone
  • DM
    Dan Mizrahi
    Dec 17, 2025
    5.0
    My wife and I had a great experience at Verizon. Tristan was our saving grace, he was incredibly competent and resourceful. He was able to transfer us service and get us up and running within minutes. There was no gimmicks and he was straight to the point about the different service packages . I felt he was truthful and looking out for our best interests. Furthermore, he went above and beyond by staying after hours to absolutely ensure all of our data transferred correctly and the phones were functioning .
  • SS
    Surge Surge
    Dec 15, 2025
    1.0
    Terribly long wait. No situational awareness. All customers apparently had significant problems that required long problem-solving sessions. No one to ask arriving customers if they had a simple solution leaving everyone to queue for unusually long periods.

Frequently Asked Questions About Verizon

Where is the Verizon store in Goleta located?

The Verizon store is located at 7050 Hollister Ave, Ste 103, Goleta, CA 93117.

What are the operating hours for the Verizon store at 7050 Hollister Ave?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM.