Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Glendora for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
250 reviews
5 stars
147
4 stars
29
3 stars
13
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with instances of rudeness and dismissive attitudes from staff, particularly managers.
Staff Competence
While some employees received praise for their helpfulness and knowledge, others were criticized for incompetence and lack of assistance.
Long Wait Times
Customers frequently mentioned long wait times to receive service, even during less busy hours.
Mixed Experiences
Overall, experiences varied widely; some customers had positive interactions while others faced significant frustrations.
Sales Practices
There were complaints about aggressive sales tactics and issues with billing, leading to customer dissatisfaction.
- BCbrianna casindoNov 5, 20251.0It’s a shame I cannot put 0 stars, 1 feels like way too high of a rating. I have been coming to this store for an extreme amount of years and I am so disappointed in the rude demeanor of the staff. Every time it is the same rude attitude and the unwillingness to help PAYING customers. I have a 9-5 job that I VALUE and I would never DREAM of speaking to the customers the way the people working here speak to their customers. I am repulsed by the lack of human decency.
- YYyahaira ruiz yanezNov 5, 20251.0Horrible customer service
- ECErrin CookeOct 21, 20252.0The manager, Jaime,was rude. Heard a salesperson lie to another costumer about phone protection plans. The Rep I dealt with was ok. I did cancel some services after the experience with the manager.
- ABAlejandron BusquetsAug 11, 20251.0This is horrible, we into the store on Thursday to upgrade two phones, it’s now Monday and I still can get my phones that I’ve paid for. No one has reached out for assistance, not the sale rep, not the manglar. I went back Friday and Saturday and nothing. But they were very eager to charge my cc three time for “taxes” even though I showed them the charge was pending. Trying to call the Lone Hill direct but I get AI and I get hung up. Hate the customer service and office service period. Not worth the hassle one bit.
- CPCassandra PerezAug 9, 20252.0I went here 8/9 for help returning internet equipment and received disappointing customer service. We were told by the call center to return our equipment to the store, and as soon as we went and talked to the in-store rep Harry he was extremely rude. He just said sorry, I can't do anything, you need a shipping label, and repeated it more than once like we weren't understanding him and refused to help us. He just said call customer service. Gee, thanks. So then his colleague Dennis randomly came over and started looking into it, and then said "yes, this policy changed recently, we can take the equipment". Dennis is the only reason I gave 2 stars and not 1; at least he investigated and found a resolution, instead of just sending us back to the call center. But Harry was borderline hostile and talked to us like we were idiots. I will try to avoid this location in the future, but if I do go, I'll try to find Dennis who seems to care more about helping customers.
Frequently Asked Questions About Verizon
What are the Verizon store hours at the Glendora location?
The Verizon store in Glendora is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 9:00 AM to 5:00 PM.
What products and brands are available at the Verizon Glendora store?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as products like FIOS, business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my products in-store at Verizon Glendora?
Yes, you can place your order online and select in-store pickup at the Glendora Verizon location.
Does Verizon Glendora offer delivery options?
Yes, Verizon offers free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
How can I schedule an appointment at the Verizon Glendora store?
You can schedule an in-store appointment online via their website or use the My Verizon app to book your visit.
What types of services does Verizon provide at the Glendora store?
Services include mobile plans, wireless internet plans, voice plans, and Fios internet plans to meet personal and business needs.
Which nearby restaurants can I visit before or after shopping at Verizon Glendora?
Nearby dining options include Capriotti's Sandwich Shop, Hong Kong Express, Teriyaki Madness, Baja Fresh, Fatburger, Blaze Fast-Fire'd Pizza, Wendy's, Coco's Bakery Restaurant, Ya Hala Habibi, Cedar Grill Restaurant & Bakery, and Panera Bread.
Are there any entertainment or shopping options near Verizon Glendora?
Yes, nearby you can find GameStop and Glendora Marketplace GameStop for video games and hobbies, as well as Victoria's Secret & PINK and Bath & Body Works for shopping needs.
What nearby services could be convenient to visit along with Verizon?
Nearby services include Lone Hill Dental for dental care, America's Best Contacts & Eyeglasses for optical needs, and the nearby Chevron and ExtraMile gas stations for fueling and convenience shopping.
What payment methods does Verizon Glendora accept?
Verizon accepts checks, debit cards, and mobile NFC payments. They do not require cash only, so multiple payment options are available.