Verizon

4.2
219 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fortuna, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1010 Main St, Fortuna, CA
95540, United States

Hours

Reviews

4.2
216 reviews
5 stars
152
4 stars
23
3 stars
8
2 stars
4
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported rude or unhelpful interactions.

Efficiency

Customers appreciated the quick service and efficiency in handling phone issues, though some experienced long wait times.

Technical Support

Several customers noted issues with technical support, including misinformation and unresolved problems with devices.

Store Environment

The store atmosphere was generally described as friendly and welcoming, with some customers highlighting the helpfulness of specific staff members.
  • AG
    Alexandria Garlinghouse
    Jan 5, 2026
    5.0
    Was excellent I'm very 😊
  • JW
    Josh Wood
    Oct 31, 2025
    5.0
    The staff and manager were impressively efficient and intelligent, handling my phone replacement with skill and professionalism. Their genuine honesty topped off an excellent experience and definitely earned a return customer.
  • RH
    Reggie “Rusty Hook of the woods” Henrikson
    Sep 14, 2025
    5.0
    Brandon was very helpful and willing excellent service
  • GM
    Gary Mooslin
    Sep 13, 2025
    4.0
    it was busy , two people working, after 20 minutes third person came in and still took another 35 minutes to pre-order phone.
  • KS
    Karissa Sosnoski
    Aug 26, 2025
    5.0
    The men working were vary patient with me as nothing was working correctly

Frequently Asked Questions About Verizon

What types of products does Victra - Verizon Authorized Retailer offer?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands can I find at the Verizon store in Fortuna, CA?

You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and Mophie.