About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Fortuna, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
216 reviews
5 stars
152
4 stars
23
3 stars
8
2 stars
4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific mentions of employees going above and beyond to assist.
Efficiency
While some customers experienced delays, many noted quick service and efficient handling of their needs, particularly with phone setups and data transfers.
Mixed Experiences
There were several negative reviews highlighting poor customer service, misinformation, and issues with billing or product availability, indicating inconsistency in service quality.
Technical Support
Customers appreciated the technical assistance provided, although some reported dissatisfaction with the resolution of their issues.
Store Environment
The store was described as busy at times, leading to longer wait times, but many customers still found the atmosphere friendly and welcoming.
- JWJosh WoodOct 31, 20255.0The staff and manager were impressively efficient and intelligent, handling my phone replacement with skill and professionalism. Their genuine honesty topped off an excellent experience and definitely earned a return customer.
- RHReggie “Rusty Hook of the woods” HenriksonSep 14, 20255.0Brandon was very helpful and willing excellent service
- GMGary MooslinSep 13, 20254.0it was busy , two people working, after 20 minutes third person came in and still took another 35 minutes to pre-order phone.
- KSKarissa SosnoskiAug 26, 20255.0The men working were vary patient with me as nothing was working correctly
- JIJohn IrelandAug 13, 20255.0Some people lose signal when they walk into the basement. Me? I’m out here on the far side of the moon streaming cat videos in HD. 🐱📡 Big shout-out to Verizon for coverage so good, I might start taking all my calls from space. 🚀✨ #BeamMeUpVerizon #OutOfThisWorldCoverage #SignalSoStrongItHasRings
Frequently Asked Questions About Verizon
What types of products does Victra - Verizon Authorized Retailer offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands can I find at the Verizon store in Fortuna, CA?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and Mophie.
What are the store hours for Victra - Verizon Authorized Retailer in Fortuna?
The store is open Monday through Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 6 PM.
Does this Verizon store offer in-store pickup for orders?
Yes, in-store pickup is available at this location.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon store in Fortuna wheelchair accessible and do they provide free Wi-Fi?
Yes, the store welcomes all guests including LGBTQ individuals, offers free Wi-Fi, and supports multiple payment options such as credit, debit, and mobile NFC.
What nearby places can I visit around the Verizon store in Fortuna?
Nearby places include Fortuna Farmers' Market, Humboldt Distillery, The Shire furniture store, and Barky Dogz Bath House for pet grooming.
Are there any dining options near the Verizon store for a meal before or after shopping?
Yes, nearby restaurants include Taco Loco (Mexican and fast food), Hot Deli (burgers and hot dogs), and Humboldt Sweets for desserts and coffee.
Where can I find additional services like jewelry or beauty salons near the Verizon store?
Nearby you can find Ferndale Jewelers for jewelry and gifts, Essentials Nail Care for nail and beauty services, and The Color Bar for hair salon and barber services.
How can I contact the Verizon store in Fortuna?
You can reach them by phone at +1 707-617-3080 or email at Info@victra.com.