Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Fontana for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
246 reviews
5 stars
128
4 stars
32
3 stars
10
2 stars
13
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report rude and unhelpful interactions.
Management Issues
Several reviews highlight poor management practices, including lack of support for staff and customers, leading to negative experiences.
Sales Practices
Customers expressed concerns about misleading sales tactics and a focus on quotas over customer satisfaction.
Store Operations
Issues with store hours and appointment-only policies have frustrated customers, especially when the store appears to be underutilized.
Product Availability
Customers noted low inventory levels and issues with product availability, impacting their ability to receive desired items.
- GGGionni GarciaOct 10, 20251.0Went in the get a new phone and they said i cant get a new ohone without insurance and employee walked away and went to another customer then i was in phone with headquarters and gerardo gomez started to argue with headquarter , Headquarters did file a complaint against saying what he was doing is not true then asked for manager and said same thing and for district manager it took him 5 mins to walk to back verizon told me to walk out the store since they made a complaint about gerardo . Picked up phone at summint verizon . Bad service here
- KSKaran SinghOct 10, 20251.0The manager Enrique don’t know how to talk with the customers.I was sharing the review of network with verizon but hsaid you will be out the door next moment. I had the worst experience with him.
- MGMoises GonzalezSep 18, 20255.0Went into Verison in fontana today,,, transfer service to Verizon and was met by Linda. She was an amazing help, very patient, and understood my needs. Also thier MGR she was also amazing and clean office and caring. If you need a phone service Fontana Verizon is the place to go. Thank you again
- EGElizabet GallardoAug 29, 20255.0Good customer service Very helpful
- INisrael navaJul 20, 20191.0I did a trade in and they just trow my phone back in there office and stay there for 2 moths and after I that I came To check on it and oh well they never process my phone
Frequently Asked Questions About Verizon
What are the Verizon store hours in Fontana?
The Verizon store in Fontana is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.
Where is the Verizon store located in Fontana?
The Verizon store is located at 16771 Valley Blvd, Ste D, Fontana, CA 92335.
What products and brands are available at the Verizon Fontana store?
The store offers the latest 5G smartphones including Apple, Samsung, Google, Motorola, Kyocera, and TCL. Business cell phones, mobile hotspots, tablets, and laptops are also available.
What payment methods does the Verizon Fontana store accept?
They accept pay by check, debit card, and mobile NFC payments. They do not require cash only.
Can I order Verizon products online and pick them up at the Fontana store?
Yes, you can buy online and pick up your order in store. They also offer free 2-day shipping, express lockers, and same-day delivery where available.
How can I schedule an in-store appointment at Verizon Fontana?
You can schedule an in-store appointment by visiting their website or using the My Verizon app.
What mobile plans and services are offered at Verizon Fontana?
Verizon offers mobile plans, wireless internet plans, and voice plans at the Fontana store.
Are there any nearby transit or travel services if I'm visiting Verizon in Fontana?
Yes, nearby you can find Autobuses, Santiago Express, and Turismo El Dorado travel services, which may help you get to or from the Verizon store conveniently.
What nearby shopping or beauty options are around Verizon Fontana?
Nearby, you'll find Sally Beauty for cosmetic supplies, The Route 66 Barbers Shop and Route 66 Barbers for grooming services, and Tnt Nail Salon for nail care.
Are there any nearby accommodation options near Verizon Fontana?
Yes, Americas Best Value Inn and Suites and Valley Inn and Suite are nearby hotels and motels convenient for visitors.