Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Fair Oaks, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
244 reviews
5 stars
196
4 stars
14
3 stars
4
2 stars
4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unprofessional behavior.
Appointment Issues
Several customers expressed frustration over appointments not being honored, leading to long wait times.
Product Knowledge
Many customers appreciated the staff's knowledge and ability to explain products and services clearly.
Pricing Transparency
Numerous complaints about unexpected charges and lack of clarity regarding fees and promotions.
Store Management
Inconsistent experiences with management; some customers reported helpful managers while others faced unresolved issues.
- DEd ehrke2 days ago5.0Excellent service.
- YHYurii HaivoronskyiNov 2, 20255.0Thank You for amazing customer service. :-) Verizon is super , plus associates very polite and honest. Thank You again .
- EHElizabeth HallOct 31, 20255.0Johnny was fantastic, speedy, efficient. Knowledgeable, pleasant
- JJJohn JohnsonOct 14, 20251.0Made an appointment for 6pm. Both of us work, so we made the appointment. When we arrived, the gentleman told us it would be 45 minutes. They close at 7pm. He said he had to walk ins that were before us. What is the point of making an appointment if they are not going to honor it. Not wasting our time on this carrier. Not the way to run a business. You will lose all 7 of our family members.
- LHLuke HenrySep 30, 20255.0Great service every time I have come in here. I believe her name was Katie and then the female manager, both were extremely helpful and incredibly kind.
Frequently Asked Questions About Verizon
What products and services does Verizon in Fair Oaks offer?
Verizon in Fair Oaks offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They also provide new lines, upgrades, new devices, and accessories services.
What are the store hours for Verizon at 8909 Madison Ave, Ste 402 in Fair Oaks, CA?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon in Fair Oaks provide in-store pickup and delivery services?
Yes, Verizon offers in-store pickup services, but they do not have delivery services available.
What payment options are accepted at the Verizon Fair Oaks store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What languages are spoken at Verizon in Fair Oaks?
The store provides services in English and Spanish to accommodate a wide range of customers.
Can I recycle electronics at the Verizon Fair Oaks location?
Yes, Verizon in Fair Oaks offers electronics recycling services.
Are there any coffee shops near Verizon Fair Oaks where I can relax before or after my visit?
Yes, Peet's Coffee and Starbucks are nearby coffee shops where you can enjoy a drink before or after your visit to Verizon.
What dining options are available near the Verizon store in Fair Oaks?
Nearby dining options include Bento Revolving Sushi for Japanese cuisine, Five Guys for burgers, Jimboy's Tacos for Tex-Mex, Nekter Juice Bar for smoothies, Jersey Mike's Subs for sandwiches, and Hazel for Mexican food.
Are there other mobile phone stores near the Verizon store in Fair Oaks?
Yes, Victra — Verizon Authorized Retailer and T-Mobile stores are nearby for additional mobile phone and telecommunications services.
What nearby services can complement my visit to Verizon in Fair Oaks?
You can visit nearby services such as River City Dental Group and Dr. Carlos Delgado for dental care, Great Clips and Lashme Brows for beauty and salon services, and Katie Yount - State Farm Insurance Agent for insurance needs.