Verizon

4.4
264 reviews
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Business Details

3300 Broadway, Eureka, CA
95501, United States
(707) 832-5729
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Eureka, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3300 Broadway, Eureka, CA
95501, United States

Hours

Reviews

4.4
264 reviews
5 stars
205
4 stars
23
3 stars
6
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Noah, Joey, and Shirley.

Professionalism

Several reviews highlighted the professionalism of the staff, noting their clear communication and ability to handle issues effectively.

Mixed Experiences

While many customers had positive experiences, some reported frustrations with service delays and issues with product availability.

Technical Support

Customers appreciated the technical support provided during phone setups and troubleshooting, with staff being patient and thorough.

Store Environment

The store was described as welcoming and efficient, with short wait times and a pleasant atmosphere.
  • PV
    Paul Venza
    Oct 24, 2025
    5.0
    Very professional and clearly communicated what was happening. Great experience. The young lady and the store manager we're amazing. I'll certainly be continuing my relationship with Verizon and let friend's know what they are missing
  • NW
    Norah Waegner
    Sep 27, 2025
    5.0
    Jack was fantastic! He made everything so easy and stress-free. He really listened to what I needed, explained things clearly, and saved me a ton of money AND got me every streaming service at a discounted price!! Super friendly, patient, and knowledgeable, honestly the best customer service I’ve had in a long time. Thanks, Jack!
  • VV
    Vaeius
    Aug 17, 2025
    1.0
    Unless you're getting a new phone don't bother going in, whatever other service or help you're looking for, you'd be better server just calling customer support. The store here managed to make my request (with an upfront charge of course) into a problem that turned into a three hour phone call later on with someone that actually knew something.
  • BF
    Br'er Fox
    Aug 7, 2025
    5.0
    Very friendly service. Representative was knowledgeable, quick, and helpful. He made sure I could log into all my accounts on my new phone. Made switching to a new plan with a new phone easy.
  • MS
    Melissa Smith
    Jul 19, 2025
    5.0
    Friendly helpful staff. Thank you Lacy! So far I live my new phone too!
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Frequently Asked Questions About Verizon

What products and services does Victra offer at its Eureka, CA location?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, and accessories. Services include new lines, upgrades, new devices, and accessories.

Where is the Victra Verizon Authorized Retailer located in Eureka?

Victra is located at 3300 Broadway, Ste 1, Space 5521, Eureka, CA 95501.