Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Escondido, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
204 reviews
5 stars
147
4 stars
14
3 stars
6
2 stars2
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Armando, AJ, and Maritza.
Mixed Experiences
While some customers had positive experiences, others reported issues with service quality and staff behavior, particularly with a manager named Shannon.
Efficiency
Several reviews highlighted the quick and efficient service provided by staff, making the process of upgrading or setting up phones enjoyable.
Communication Issues
Some customers experienced problems with communication regarding promotions and pricing, leading to confusion and dissatisfaction.
Store Management
There were complaints about the management and staffing levels, with some customers noting long wait times and inadequate support during busy periods.
- HGHighspeed Noble's GarageNov 2, 20255.0Provider provided excellent service. Gave options to fit the needs of my daughter
- RRRedBarrozoOct 25, 20255.0Karissa was very helpful and very patient with us.
- MFmandie fuhrmannAug 29, 20255.0Aj was amazing! Great customer service. Best Verizon in Escondido!!!
- BCBethany CheungAug 22, 20255.0Karissa and Zaki were so helpful with my phone and service! She was very patient with all my questions, give this girl a raise!
- SGStephanie GabbardAug 6, 20255.0Mac was a true professional and friendly young man. Very knowledgeable.
Frequently Asked Questions About Verizon
What types of products does Verizon in Escondido offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at Verizon in Escondido?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and Mophie.
What are the store hours for Verizon in Escondido?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Escondido offer in-store pickup?
Yes, Verizon offers in-store pickup service for your convenience.
What payment options does Verizon in Escondido accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Where is Verizon located in Escondido?
Verizon is located at 1507 E Valley Pkwy, Ste 4, Escondido, CA 92027.
What are some nearby places I can visit when going to Verizon in Escondido?
Nearby places include The UPS Store 5590 for shipping and printing services, Star House Chinese Restaurant for dining, and All Seasons Nails Hair and Wax for beauty services.
How can nearby transit and local services help during a Verizon visit?
Nearby services like Escondido's Premier Party Bus Rental can provide transportation, while Wells Fargo ATMs/branches nearby help with banking needs during your visit.
Are there any nearby retailers or repair shops close to Verizon in Escondido?
Yes, Fix My Batteries, a battery retail store, and AutoZone for automotive parts and repair are nearby for additional shopping or repair needs.
What languages are supported at Verizon in Escondido?
Verizon staff can assist customers in English and Spanish.