VCA Bradshaw Animal Hospital

Reviews

• NP

  Nathan Perez

  Nov 14, 2025
  5.0
  Went to urgent care where the vet examined my dog and recommended xrays. She was able to figure out the meds he needed based on the results, and a few weeks later, he was back to normal. I’m really grateful for their services!
• TS

  Tracy Stewart

  Oct 23, 2025
  5.0
  I have been taking our pets to VCA Bradshaw for 20 years. There have been times where we've waiting longer than we probably should have and it can get expensive, but my pets have been taken care of and when the time came to have to put them down, it was done with love and empathy. The dog we have now has been more than a challenge over the 9 years we've had him. The team at Bradshaw has worked with us and Hank, and he loves going to see his girls. I wouldn't change a thing and we will continue to take our 4 legged kids to VCA Bradshaw. 5 stars
• CD

  Carol Dahlquist

  Oct 15, 2025
  5.0
  They work so well with my very afraid dog
• PC

  Pamela Caouette

  Sep 30, 2025
  1.0
  Took 4 month sick dog in to be checked. Took temp and a swab to check for parvo. Said they would be back in 10 min. 1 hr later I went out and they said there was a medical emergency. Maybe true, but others were walking out with their pets talking with Dr's and saw no emergency. The least they could have done was come in and told us what was going on. Went to front desk and asked to pay my $251, got no answers to my pets issue and left. Worse service I have ever had! Over an hr intertaining myself with nothing concluded. Asked them to at least Email me with some news, but will see if it happens. Use to take my pets there and was very satisfied, but never again will I pay to sit in their chair again. Very unprofessional !!
• LP

  Liz Phung

  Sep 26, 2025
  1.0
  Do not come here unless you like to spend frivolously on an animal hospital that does not prioritize compassionate veterinarian care. The place is run with a business-first approach, and will charge ridiculous costs for services that most likely bundle extraneous charges into exam services so that you're forced to pay above average fees. I had a very traumatic experience with one of my cats having to be euthanized within two hours under their direct care. I paid a 50% deposit that went towards 36 hours of hospitalized care (which was $1700 by the way for an estimated final cost of $3400), and when it turned out that my cat would need to be euthanized, I was still left with a $2500 bill. I don't believe it's reasonable to pay almost $2500 when you bring your pet in, only to have them die in their care within two hours. I made calls to discuss the itemized charges over the course of a few days. While I did get a courtesy adjustment of $205, which I appreciated, I was also misinformed about another charge adjustment, and on the last day I called to make the payment for the remaining balance, i was told they'd check again with their internal team and get back to me. They never got back to me, and when I tried to pick up my cat's cremated remains later that afternoon, they expected me to pay the remaining balance when the remaining balance was still in review, even though I was waiting for the charges to be clarified before I decided to make any more payments, like any reasonable person would do. They clearly do not have the best communication among their own staff, and they will be vague about the charges and adjustments if they make any to you. I was also accused of not potentially paying my balance by Kelly, their hospital manager, even though I had already paid $1700 and the remaining balance owed was almost $300. I find this extremely unprofessional and unfounded, to call into question my ability and commitment to paying when I've already contributed the majority of the invoice's balance. I'd also like to add that they don't have the ability to share a full itemized invoice that documents all charges and payments towards those charges. Their invoice practices are shady and manipulative, imo. All of this has solidified for me that this organization is run first as a business than anything else, with their financial bottom line being the highest priority. Go somewhere else.

Frequently Asked Questions About VCA Bradshaw Animal Hospital