Visit our store at El Centro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for being rude and unhelpful.
Wait Times
Many customers reported long wait times and inefficient service, leading to frustration during their visits.
Store Management
There are complaints about poor management and lack of organization, with some customers feeling ignored or skipped in line.
Product Knowledge
While some staff members are noted for their knowledge, others are criticized for providing misinformation or lacking the ability to assist customers effectively.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and others vowing to switch to different service providers due to poor service.
RR
RAG RAG
1 day ago
5.0
Good customer service
CE
Chris Edgardo
4 days ago
1.0
Bad service reps
SG
Sal Gonzalez
Sep 10, 2025
5.0
Mrs. Vanessa rendered excellent customer service during our visit. She was amicable and patient with us. She explained things in detail and answered all of our questions. We continue looking forward in doing business with this establishment. Thank you, Mrs. Vanessa.
CH
Charles Hill
Aug 30, 2025
1.0
They were rude and unhelpful
JD
Juan Durazo
Jul 15, 2025
1.0
Refer me to Take my Phone
To get fix With Apple repair Diego and when i got my Phone back the Phone had plastic inside and they cut the inside flexes on my screen Best buy inform me they are alway having issue With diego damaging the Phone now i had to buy a new Phone donde beleive when they tell You Diego is the Best worst repair Shop
What brands of smartphones are available at Verizon in El Centro?
Verizon offers the latest 5G smartphones, including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in El Centro?
The Verizon store in El Centro is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM. Holiday hours may vary.
Does Verizon El Centro offer in-store pickup or delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Can I schedule an appointment at Verizon El Centro?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit.
What types of plans does Verizon offer at this location?
Verizon offers mobile plans, wireless internet plans, and voice plans for personal and business needs.
What payment methods are accepted at Verizon El Centro?
Verizon accepts checks, debit cards, and mobile NFC payments. They do not require cash only payments.
Which nearby stores and restaurants are located close to Verizon in El Centro?
Nearby places include ALDI USA (grocery store), Five Below (discount store), Party City (party supplies), Farmer Boys (restaurant), and Wendy's (fast food).
Are there ATMs close to the Verizon store in El Centro?
Yes, there are several ATMs nearby, including Bank of America ATM, Wells Fargo ATM, and Chase ATM for your banking convenience.
What other mobile phone stores are near Verizon in El Centro?
Nearby mobile phone stores include Boost Mobile and T-Mobile, providing alternatives and complementing your mobile shopping experience.
Are there dining options for customers near Verizon in El Centro?
Yes, customers can visit nearby dining options such as Farmer Boys, Wendy's, Sonic Drive-In, Applebee's, Applebee's Grill + Bar, and Subway before or after their visit.