Verizon

3.7
353 reviews

About

Cell Phone StoreElectronics Store
Visit our store at El Centro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2060 N Imperial Ave, El Centro, CA
92243, United States

Hours

Reviews

3.6
258 reviews
5 stars
118
4 stars
46
3 stars
21
2 stars
10
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for being rude and unhelpful.

Wait Times

Many customers reported long wait times and inefficient service, leading to frustration during their visits.

Store Management

There are complaints about poor management and lack of organization, with some customers feeling ignored or skipped in line.

Product Knowledge

While some staff members are noted for their knowledge, others are criticized for providing misinformation or lacking the ability to assist customers effectively.

Overall Experience

Overall experiences vary widely, with some customers expressing satisfaction and others vowing to switch to different service providers due to poor service.
  • RR
    RAG RAG
    1 day ago
    5.0
    Good customer service
  • CE
    Chris Edgardo
    4 days ago
    1.0
    Bad service reps
  • SG
    Sal Gonzalez
    Sep 10, 2025
    5.0
    Mrs. Vanessa rendered excellent customer service during our visit. She was amicable and patient with us. She explained things in detail and answered all of our questions. We continue looking forward in doing business with this establishment. Thank you, Mrs. Vanessa.
  • CH
    Charles Hill
    Aug 30, 2025
    1.0
    They were rude and unhelpful
  • JD
    Juan Durazo
    Jul 15, 2025
    1.0
    Refer me to Take my Phone To get fix With Apple repair Diego and when i got my Phone back the Phone had plastic inside and they cut the inside flexes on my screen Best buy inform me they are alway having issue With diego damaging the Phone now i had to buy a new Phone donde beleive when they tell You Diego is the Best worst repair Shop

Frequently Asked Questions About Verizon

What brands of smartphones are available at Verizon in El Centro?

Verizon offers the latest 5G smartphones, including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the store hours for Verizon in El Centro?

The Verizon store in El Centro is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM. Holiday hours may vary.