Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Crescent City, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
307 reviews
5 stars
215
4 stars
39
3 stars
13
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, knowledgeable, and helpful, providing excellent customer service.
Staff Knowledge
Many reviews highlight the staff's expertise in resolving issues and providing information about products and services.
Store Experience
Customers report positive experiences with quick service and efficient problem-solving, although some mention long wait times due to understaffing.
Product Assistance
Staff are noted for their assistance in upgrading phones and transferring data, contributing to a smooth customer experience.
Mixed Reviews
While many customers have positive experiences, there are notable complaints about rude service and unresolved issues, particularly with business accounts.
- RGRedwood GoddessNov 13, 20255.0Need to upgrade my iPhone and was dreading the trip to my local store as a previous experience had left me feeling guarded before I entered the door. Little did I know there would be a whole new crew working there and that an employee named Marco would change my opinion of Verizon Customer Service. I left the store with a new phone fully set up was able to keep my original account and understood the operational changes on my new phone. Well done Crescent City CA Verizon Store!
- MBMDW Vonn BrunNov 1, 20251.0Horrible service. Upon entering the store I didn’t get acknowledged for 15 minutes. Went to use Apple Pay and was told that they did not have that technology readily available.
- ARA RossOct 15, 20255.0I traveled from brookings oregon to the Crescent City Verizon as my friend told me they have a very helpful, friendly staff, Marco was very attentive to my needs and solved all my phone issues, I highly recommend this store.
- TCTrumer & CoSep 10, 20255.0Amazing customer service at this location! The guys there are extremely knowledgeable. Mack was able to help me with an issue on one of my phone lines and actually got me more of a discount on all of my phones. Thank you MACK!!!
- ASAll SteeleAug 17, 20255.0I hope that Verizon makes this store and manager the leader to show the location how to do business with people. We had everything taken care of with this manager that a had been working with Verizon for 2 weeks. Manager called Verizon and he also got hung up on several times. So to everyone in northern California go see this team they will help you out with Verizon account. 100 percent good people.
Frequently Asked Questions About Verizon
What products does Verizon in Crescent City offer?
Verizon in Crescent City offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for Verizon in Crescent City?
Verizon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment methods are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I pick up my order in store at Verizon Crescent City?
Yes, in-store pickup is available at Verizon Crescent City.
Does Verizon Crescent City offer device repair services?
No, Verizon Crescent City does not offer device repair services.
What brands can I find at Verizon Crescent City?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox, PureGear, and Urbanista.
Is there free Wi-Fi available at Verizon in Crescent City?
Yes, Verizon in Crescent City offers free Wi-Fi for its customers.
What nearby places can I visit around Verizon in Crescent City?
Nearby places include Pacific Inn Crescent City for lodging, Little Caesars Pizza and Kin Khao for dining, and Crescent City Art gallery for entertainment.
Are there dining options near Verizon Crescent City?
Yes, nearby dining options include Little Caesars Pizza, Kin Khao (Thai restaurant), SeaFront Baking Company, Taco Bell, and McDonald's.
What hotels are close to Verizon in Crescent City for visitors?
Pacific Inn Crescent City and Motel 6 Crescent City are nearby hotel options for visitors to the area.