Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
437 reviews
5 stars
231
4 stars
59
3 stars
35
2 stars
30
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for poor communication and disrespect.
Wait Times
Customers frequently reported long wait times, both for appointments and in-store assistance, leading to frustration.
Staff Knowledge
There were complaints about staff being unknowledgeable or poorly trained, which affected the quality of service.
Store Organization
Many reviews mentioned disorganization within the store, making it difficult for customers to receive timely assistance.
Positive Experiences
Some customers had excellent experiences with specific employees who went above and beyond to help.
- LLLishy Loulou3 days ago1.0Horrible customer service. Wasted two hours of my day and didn’t get what I came for which was a simple battery change. Got talked into buying a new phone and after 90 minutes, they couldn’t get the purchase to go through because of a problem with Verizon- their claim. No real apology, just shrugged and said that it’s too bad but I can try and get a replacement battery on my vacation. Really- this is you suggestion? That I fly to a foreign country and deal with a language barrier to buy the battery I came in here 2 hours ago to buy!?!What a waste. Will never use again
- BABeverly AlexanderNov 8, 20255.0Grethel of the Genius Bar was a genius today! A mystery glitch in the location services on a brand new iMac was preventing websites from loading. It happened after I wiped an old iphone via the iMac. Both online Apple Care folks wanted me to start over and wipe the contents off my new iMac, which would have lost a week of organizing archived files after transfer from my old iMac. Thanks to Grethel, I didn't have to do that and she fixed it just by changing the name on the location services. Voila, like a miracle it's perfect again. I'm so grateful I could cry (and I hugged her). Plus she cleaned out my old iMac and took it off my hands for e-waste (or donation). Very, very happy customer!
- HHH HartOct 23, 20251.0Spent more than 2 hours today trying to get the warranty info on a purchase I made here last year. Was impossible to reach the store by phone. And once I finally did with the help of a call center, I had someone say they will help me and put me on hold for 12 minutes before I was transferred again to the call center that couldn’t help me. So I called and was left ringing for ever
- DRDeb RoseOct 23, 20251.0Horrible service. Very disrespectful of my time and had me wait next to a loud class being taught. Annoying! “Genius” appointment time means nothing. After almost an hour of waiting with no resolution of issue with their new iphone 17 pro, finally had enough and left. Hire some professionals to work here or lose your customers!
- CDChloe Rose DigginsOct 2, 20255.0I had such a good experience here because of the amazing customer service. Nella helped us and she honestly provided the best customer service I’ve ever had! She was so helpful, kind, and patient. 10/10!!
Frequently Asked Questions About Apple Corte Madera
What products can I shop for at Apple Corte Madera?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Corte Madera.
Can I get technical support at Apple Corte Madera?
Yes, technical support is available at the Genius Bar at Apple Corte Madera.
What are the regular store hours for Apple Corte Madera?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Apple Corte Madera open on holidays?
Apple Corte Madera has varied holiday hours and is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). Please check specific dates for special hours.
Does Apple Corte Madera offer in-store pickup and delivery?
Yes, Apple Corte Madera offers both in-store pickup and delivery services.
Is Apple Corte Madera wheelchair accessible?
Yes, Apple Corte Madera has a wheelchair accessible entrance for customers.
What payment methods are accepted at Apple Corte Madera?
Apple Corte Madera accepts debit card payments and mobile NFC payments.
Is there free Wi-Fi available at Apple Corte Madera?
Yes, Apple Corte Madera offers free Wi-Fi for customers in-store.
What nearby places can I visit along with Apple Corte Madera?
Nearby you can visit Tempur-Pedic USA for mattresses and furniture, Abercrombie & Fitch for clothing, and F45 Training for fitness and sports activities, making it convenient to combine shopping and leisure.
Are there other technology and repair stores near Apple Corte Madera?
Yes, nearby stores such as iPlayNtalk offer mobile phone sales and computer repair services, providing additional options for technology needs.
Where can I enjoy some relaxation or wellness activities near Apple Corte Madera?
You can visit Yogasmoga, a nearby clothing store that also offers wellness-related apparel, or try F45 Training for fitness and recreation close to Apple Corte Madera.