Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Concord, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
TJ thank you!!! You helped us with the SIM card pairing snd plan switching! Very appreciate it!
PP
Pam
Jan 25, 2017
4.0
Excellent Service! I've been on the hunt for a case for my tablet and finally had time to stop into this store location. I was immediately greeted and asked if I could be helped, I told the representative what I was in search of, he immediately showed me what they had. They had one tablet case left, it was black and it was $39.99.
I personally, think $40 for a tablet case is a bit steep, so I politely declined. Being a good salesperson, he informed me, my account had a discount available for my transaction. The discount was a mere $7, but he was nice enough to offer me a discount of $10 off, of which I declined again. He was persistent, I give him accolades for his persistence. I ended up purchasing a tablet case for the low price of $25 including tax! Nice Score for me!
The representative who assisted me was Robert W. and he was really nice and personable, he went above and beyond his service role. He wound up discounting the price of the tablet case by 50%, and being that the only case left in the store was black, he let me special order a case of another color that Verizon had available online and in stock. He placed the order for me and had it shipped to my address free of charge! Now that's some great service!
The Customer service from this Verizon store was encouraging, all the staff members were friendly. It was fun to joke around a little with them while trying to pick the custom case color. Should I need any other items for my Verizon tablet, glad to have this Verizon Retailer in close proximity, with happy, friendly staff members.
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What services can I get at the Victra Verizon Authorized Retailer in Concord?
The store provides services such as new lines, upgrades, new devices, and accessories sales, along with device protection and knowledgeable consulting.
What are the payment options available at Victra in Concord?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra in Concord offer in-store pickup for orders?
Yes, Victra offers in-store pickup services.
Is Victra in Concord currently open?
The Victra store at 474 Sun Valley Mall in Concord is currently closed.
What languages are spoken at Victra Verizon Authorized Retailer in Concord?
The staff at Victra speak English and Spanish.
Where is Victra located in Concord, CA?
Victra is located at 474 Sun Valley Mall, Concord, CA 94520, United States.
Which nearby stores can I visit while at Victra in Concord?
Nearby stores include Lady Foot Locker for shoes, Bath & Body Works for beauty supplies, and Best Buy Mobile for electronics.
Are there any nearby dining options around Victra in Concord?
You can find Lucille's Smokehouse Bar-B-Que for BBQ cuisine and Starbucks for coffee nearby.
How can nearby transit or shopping locations help me when visiting Victra in Concord?
Victra is located inside Sun Valley Mall, close to several retail stores like UNIQLO and AT&T Store, making it convenient for shopping. Nearby landmarks such as Starbucks provide easy meeting spots before or after your visit.