Verizon

3.8
434 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Clovis for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1398 Shaw Ave, Clovis, CA
93612, United States

Hours

Reviews

3.8
313 reviews
5 stars
165
4 stars
56
3 stars
23
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being dismissive and unprofessional.

Wait Times

Customers frequently reported long wait times and poor service efficiency, leading to frustration.

Staff Knowledge

There were complaints about staff lacking product knowledge and not being able to assist with basic inquiries.

Positive Experiences

Several customers highlighted positive interactions with specific employees who provided excellent service and resolved issues effectively.

Store Management

Concerns were raised about the lack of leadership and training among staff, impacting overall customer experience.
  • KS
    Kaptan Sidhu
    6 days ago
    5.0
    Roudy from Verizon Business in Clovis was amazing!
  • JN
    James Norton
    Oct 31, 2025
    4.0
    Was in interesting experience. Not great. No bad. Also the cellphone market is pretty boring. Some one needs to make something cool again.
  • SS
    Shane S
    Oct 12, 2025
    1.0
    There are no words that is enough for me to say other than ..”Verizon, you can do better”. As competitive as you guys are with service , there should be a little more “doing” rather than talking amongst each other and pretend as if you give a damn about helping costumers , yes a women fainted outside your building and was one of YOUR customer because of poor lack of human kindness and the audacity to chit chat about what happened to her meanwhile you have others wait in your store some on phones and some walking like their heads chopped off acting like they’re working when everyone else in that damn building kept gossiping about the lady that fainted outside your store. Also if comments aren’t shared in a language not everyone speaks but you don’t like the response it’s best you keep your opinions to yourself instead of telling your coworker about it, it’s not professional nor does it help anyone that could have been helped at that moment. There needs to be a supervisor that can lead and observe day in and day out. I was not pleased at all , there needs to be more training involved, definitely lack of leadership in everyone in that store, and asking around person to person but ignore the ones that actually needed help right in front of you was the worst, triggering and unacceptable experience . Please do better, less talk and more work. Stop being followers and start leading. Don’t be one of the corporates that sees a bad review and start changing up for one day and continue to not be human beings. “Do better”.. no apologies can undo what’s already done.
  • MM
    Michael MacChesney (michaelmacofficial)
    Sep 19, 2025
    2.0
    This is a good store if… you enjoy standing in the front for a long time while several employees just stand there and do nothing, holding their iPads, arms crossed, like they’re waiting for lunch. Chatting with their co-workers about sports or whatever. It couldn’t hurt them to ask if you needed anything or explain why they are just standing there instead of helping.
  • IS
    It’s a secret
    Sep 9, 2025
    5.0
    STEPHEN …. 🤤

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Clovis?

The Verizon store in Clovis is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.

Where is the Verizon store located in Clovis?

The Verizon store is located at 1398 Shaw Ave, Suite 101, Clovis, CA 93612.