Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Clearlake, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
437 reviews
5 stars
302
4 stars
48
3 stars
30
2 stars
15
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Luis, Marco, and Anjelica.
Service Speed
Several reviews noted long wait times for service, although many customers felt the service was efficient once they were attended to.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality, including upselling and unresolved technical problems.
Product Knowledge
Customers appreciated the staff's ability to explain products and services clearly, helping them make informed decisions.
- LFlucy farias3 days ago5.0I want to share the wonderful experience I had recently at the Clearlake store. I received exceptional assistance from Marco, who was incredibly professional, knowledgeable and helpful throughout the entire process. His expertise and demeanor made me feel very comfortable and valued as a customer. Because of this positive experience, I will certainly refer my friends and family to the Clearlake location and recommend they specifically ask for Marco. He is truly an asset to your team. THANKS MARCO.
- DPDebbie PopsonDec 15, 20255.0I received an email outlining a special that offered a new phone. Merry Christmas to me! Everyone here was wonderful! Marco greeted me warmly, Banezaa handled my account set up and phone change with ease, although it took a while. 🙂 My data was transferred, cases and screen protector installed and I was on my way. Great service from our local store!
- FGFelicia GrimleyDec 6, 20255.0Amazing help I always love the clear Lake branch
- ESElysia SandovalDec 5, 20255.0Ask for lizz she’s an amazing sales rep. Very helpful and outgoing.! Had such a pleasant experience working with her.
- DDDNov 29, 20251.0Just a really bad place, don't waste your time or money
Frequently Asked Questions About Verizon
What types of devices and products does Verizon Clearlake offer?
Verizon Clearlake offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Apple, Samsung, Motorola, and Google.
What are the store hours for Verizon Clearlake?
Verizon Clearlake is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Verizon Clearlake offer in-store pickup services?
Yes, Verizon Clearlake offers in-store pickup services for your convenience.
What payment options are accepted at Verizon Clearlake?
Verizon Clearlake accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Clearlake provide device protection and accessories?
Yes, Verizon Clearlake offers device protection and a variety of accessories such as cases, power accessories, and audio devices.
How can customers contact Verizon Clearlake for more information?
You can contact Verizon Clearlake by phone at +1 707-692-3044 or email at Info@victra.com.
Where is Verizon Clearlake located?
Verizon Clearlake is located at 4456 Manzanita Ave, Clearlake, CA 95422, USA.
What nearby stores or services can customers visit along with Verizon Clearlake?
Nearby, customers can visit other mobile phone stores such as Victra — Verizon Authorized Retailer, banks like Westamerica Bank, and healthcare providers including Eye Associates Medical Group and several doctors' offices.
Are there any nearby healthcare facilities near Verizon Clearlake?
Yes, near Verizon Clearlake there are multiple healthcare providers including Kim Eric M D (internal medicine and family practice), several cardiologists like Yonatan Bitton-Faiwiszewski, MD, and ophthalmologists at Adventist Health Clear Lake.
What attractions or community places are near Verizon Clearlake that customers might enjoy?
Customers visiting Verizon Clearlake might enjoy nearby Clear Lake, a local lake and recreation area, or attend services at First Assembly of God Church, a local pentecostal church nearby.