Verizon

4.3
431 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Clearlake, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4456 Manzanita Ave, Clearlake, CA
95422, United States

Hours

Reviews

4.3
430 reviews
5 stars
296
4 stars
48
3 stars
30
2 stars
15
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.

Staff Knowledge

Many reviews noted the staff's knowledge and ability to assist with technical issues and product information.

Wait Times

Several customers expressed frustration with long wait times, although some acknowledged that the service was worth the wait.

Product Assistance

Customers appreciated the assistance provided in setting up new devices and transferring information.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality and upselling tactics.
  • JM
    Jackie Mckiney
    Nov 11, 2025
    5.0
    Lizz was very helpful.
  • DM
    David Mudge
    Oct 20, 2025
    5.0
    I couldn’t have asked for better advice and assistance. Maria did an outstanding job of sorting out my phone and service requirements. Thank You.
  • BW
    Brad Wight
    Oct 14, 2025
    4.0
    Had a great experience. Not a bad deal but what was most noticable was the staff. The young man who helped me was very personable, and my interactions with the other 2 gentlemen was very pleasant. More than just professional there was a relaxed comfortable atmosphere. Staff definitely gets 5 stars. I would definitely refer the Clearlake store to friends and family. I have to mention the ease of hooking up the wifi, literally plug in ready with the added surprise of already being hooked up to my new phone. Keep up the good work
  • AA
    anthony
    Oct 11, 2025
    5.0
    Great customer service, very friendly and professional.
  • TM
    Theodore Mack
    Oct 4, 2025
    3.0
    They have yet to fix my phone it's been weeks. Also the technician at the store made a mistake and charged me an extra and then told me that there was no way to return me the money. Hard pass

Frequently Asked Questions About Verizon

What types of devices and products does Verizon Clearlake offer?

Verizon Clearlake offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Apple, Samsung, Motorola, and Google.

What are the store hours for Verizon Clearlake?

Verizon Clearlake is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.