Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Clearlake, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
430 reviews
5 stars
296
4 stars
48
3 stars
30
2 stars
15
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Staff Knowledge
Many reviews noted the staff's knowledge and ability to assist with technical issues and product information.
Wait Times
Several customers expressed frustration with long wait times, although some acknowledged that the service was worth the wait.
Product Assistance
Customers appreciated the assistance provided in setting up new devices and transferring information.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality and upselling tactics.
- JMJackie MckineyNov 11, 20255.0Lizz was very helpful.
- DMDavid MudgeOct 20, 20255.0I couldn’t have asked for better advice and assistance. Maria did an outstanding job of sorting out my phone and service requirements. Thank You.
- BWBrad WightOct 14, 20254.0Had a great experience. Not a bad deal but what was most noticable was the staff. The young man who helped me was very personable, and my interactions with the other 2 gentlemen was very pleasant. More than just professional there was a relaxed comfortable atmosphere. Staff definitely gets 5 stars. I would definitely refer the Clearlake store to friends and family. I have to mention the ease of hooking up the wifi, literally plug in ready with the added surprise of already being hooked up to my new phone. Keep up the good work
- AAanthonyOct 11, 20255.0Great customer service, very friendly and professional.
- TMTheodore MackOct 4, 20253.0They have yet to fix my phone it's been weeks. Also the technician at the store made a mistake and charged me an extra and then told me that there was no way to return me the money. Hard pass
Frequently Asked Questions About Verizon
What types of devices and products does Verizon Clearlake offer?
Verizon Clearlake offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Apple, Samsung, Motorola, and Google.
What are the store hours for Verizon Clearlake?
Verizon Clearlake is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Verizon Clearlake offer in-store pickup services?
Yes, Verizon Clearlake offers in-store pickup services for your convenience.
What payment options are accepted at Verizon Clearlake?
Verizon Clearlake accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Clearlake provide device protection and accessories?
Yes, Verizon Clearlake offers device protection and a variety of accessories such as cases, power accessories, and audio devices.
How can customers contact Verizon Clearlake for more information?
You can contact Verizon Clearlake by phone at +1 707-692-3044 or email at Info@victra.com.
Where is Verizon Clearlake located?
Verizon Clearlake is located at 4456 Manzanita Ave, Clearlake, CA 95422, USA.
What nearby stores or services can customers visit along with Verizon Clearlake?
Nearby, customers can visit other mobile phone stores such as Victra — Verizon Authorized Retailer, banks like Westamerica Bank, and healthcare providers including Eye Associates Medical Group and several doctors' offices.
Are there any nearby healthcare facilities near Verizon Clearlake?
Yes, near Verizon Clearlake there are multiple healthcare providers including Kim Eric M D (internal medicine and family practice), several cardiologists like Yonatan Bitton-Faiwiszewski, MD, and ophthalmologists at Adventist Health Clear Lake.
What attractions or community places are near Verizon Clearlake that customers might enjoy?
Customers visiting Verizon Clearlake might enjoy nearby Clear Lake, a local lake and recreation area, or attend services at First Assembly of God Church, a local pentecostal church nearby.