Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Beaumont for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
267 reviews
5 stars
142
4 stars
39
3 stars
26
2 stars
14
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude and unhelpful.
Staffing Issues
Customers noted long wait times and slow service, often attributing this to insufficient staffing during busy hours.
Promotions and Billing
Several reviews highlighted issues with promotions and billing, including confusion over trade-ins and unexpected charges.
Store Experience
The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others reported disorganization and poor management.
Employee Knowledge
While some employees were commended for their expertise, others were criticized for a lack of knowledge and unwillingness to assist customers.
- DDdago4skinSep 24, 20251.0Not enough employees working here super slow almost like being at the DMV!!
- CEC EsquibelSep 22, 20255.0Went into store on Saturday, Sept 20 2025 and throughly enjoyed my experience. David was knowledgeable, friendly and quick to upgrade my phone. Based on the body language of others in the store I was not the only one that was satisfied with their experience.
- BPBarbara PaceSep 14, 20251.0I have tried to cancel service, but they won't do it. My payment didn't go through and of course they are blaming me.
- AAAriJul 10, 20251.0There's seems to be some serious malpractice/ fraud going on at this specific branch. Ever since I moved here in 2022, I've been having issues with this location. Last year, my phone was void due to it being an older Samsung Note 8. Verizon said I'm forced to upgrade my phone, so they provided me with a promo to trade in and upgrade. I traded in my old phone, the shipment got lost, and they charged me a wrongful promotional chargeback on the phone. It took me 4 months to get my money back when they realized they were mismanaging their shipments. Fast forward to last week. My phone has e-sim errors. 5 hours of in-person service got me nowhere. They recommended I get a new phone. We initiate a claim, I get my new phone, and I ship back this defective one. I'm getting emails stating that they haven't received the phone AGAIN. I'm using the shipping labels they are providing, the tracking shows it's delivered, but Verizon is still not able to find my phone. I've been a Verizon customer for over 10 years, with a business account of over 3 years. In my 10 years as a Verizon customer, I've never had issues like I do here. I'm convinced the staff here are up to some type of scam on promotional/ item chargebacks. I will be complaints with the state AG and FTC to start with.
- PCPatrick ClarkJun 10, 20251.0Customer service is terrible. Daniel who I guess is the manager is rude and needs to take a class on customer service. I went to upgrade my phone only to find out my son is on a higher tier plan than I was on which was baffling to me because I own and pay for all phones on the acct. They also have a phone number that I’ve never had they try to use to authenticate my acct. So when I asked Daniel how this happened, since I setup service in that same store, he just says I didn’t do it so I don’t know. I am now frustrated and Daniel refuses to help me because I’m frustrated with their customer service. I’ve never missed a payment, matter of fact I’m on autopay. As a consumer I expect answers when things are wrong for the services I pay for.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Beaumont?
The Verizon store in Beaumont is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Which brands of smartphones does the Verizon Beaumont store carry?
The store carries smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the latest 5G models like the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What services does Verizon Beaumont offer for business customers?
Verizon Beaumont offers business cell phones, mobile hotspots, tablets, laptops, as well as mobile, voice, wireless internet, and Fios internet plans tailored for business needs.
Can I schedule an appointment or order online for pick-up at the Verizon Beaumont store?
Yes, you can schedule an in-store appointment online and place orders to be picked up in-store, with options like free 2-day shipping, express lockers, or same-day delivery where available.
Does Verizon Beaumont accept mobile payments and debit card payments?
Yes, the store accepts payments via debit cards, mobile NFC payments, and does not require cash only.
Is there free Wi-Fi available at the Verizon store in Beaumont?
Yes, Verizon Beaumont offers free Wi-Fi to customers in the store.
What nearby places can I visit before or after shopping at Verizon Beaumont?
Nearby you can visit dining options like Chili's Grill & Bar, El Pollo Loco, and McDonald's, or beauty salons such as Red Persimmon Nails and Fantastic Sams Cut and Color for a convenient combination of services.
Are there other mobile phone stores near Verizon Beaumont?
Yes, nearby mobile phone stores include Sprint and T-Mobile, offering additional options for mobile devices and services.
What nearby services can help me with real estate needs around the Verizon Beaumont location?
Close to Verizon Beaumont, you'll find several real estate agencies like BHHS California Realty Beaumont Real Estate Store, Deb Pollock - Your Southern California Realtor, and Lauri Bechtold Realtor, ideal for customers interested in property services.
How can I contact or find more information about Verizon Beaumont online?
You can visit their website at https://www.verizon.com/stores/details/california/beaumont/beaumont-323705 or follow their social media on Facebook (VerizonCABeaumont), Instagram (@Verizon), and Twitter (@Verizon).