Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Apple Valley, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
610 reviews
5 stars
500
4 stars
31
3 stars
19
2 stars7
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, with specific mentions of employees like Sal, Sergio, and Reanna.
Sales Experience
Several reviews highlighted a high-pressure sales environment, with some customers feeling misled about pricing and additional services.
Store Environment
The store was frequently described as clean and inviting, contributing to a positive shopping experience.
Mixed Experiences
While many had positive interactions, there were notable complaints about issues with billing and trade-ins, leading to frustration for some customers.
- LBLiz Bell4 days ago5.0They know what they're doing and they are very pleasant polite and very good
- KPKaren PaulJan 1, 20265.0Brandy was very helpful and very knowledgeable and very patient with me...
- RTRoberT TDec 30, 20251.0More worried about selling you the most products and offering no help after. When it comes to porting over a phone number or changing the plans like they promise to do for you when they pull one over on you for buying multiple devices. So just expect no help.
- DRDestainee RudisonDec 22, 20255.0I’ve been wanting to switch back to Verizon for some time now and decided before I choose the store to read the reviews, and I’m so glad I did. My hubby and I went to the Apple Valley location and worked with Savannah S. Let me say this young lady was such a joy to work with and really went above and beyond to help my family get set up with new phones, tablets and watches! There was a slight issue with my phone at the end but she is asking care of it. She was patient and very HONEST about everything as far as pricing goes and what we are going to pay and went over everything in detail! I highly highly highly suggest this location and I promise you you’ll be so lucky if you get the opportunity to be helped by Savannah!
- SSSam ScantlinDec 3, 20255.0Savannah was very helpful. One concern is a glitch in their system that gave me a credit, but not immediately. So I had to pay up front.
Frequently Asked Questions About Verizon
What products and brands does Verizon in Apple Valley offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection featuring brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the operating hours for Verizon in Apple Valley?
The store is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon in Apple Valley offer in-store pickup?
Yes, Verizon offers in-store pickup services for its customers.
What payment options are accepted at Verizon in Apple Valley?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What services can I get at Verizon in Apple Valley?
Available services include new lines, upgrades, new devices, and accessories.
Does the store provide free Wi-Fi and support mobile NFC payments?
Yes, Verizon in Apple Valley offers free Wi-Fi and accepts mobile NFC payments like Apple Pay and Samsung Pay.
Is Verizon in Apple Valley a good option for device recycling?
Yes, this location offers electronics recycling services.
What nearby stores can I visit along with Verizon in Apple Valley for my shopping needs?
Nearby, you can visit Target for department store shopping or Leslie's for pool cleaning and supplies, making it easy to combine errands with your Verizon visit.
Are there any dining options near Verizon in Apple Valley?
Yes, you can enjoy meals nearby at Denny's for American breakfast and brunch, WaBa Grill for Asian fusion fast food, or Pizza Hut Express for pizza and quick meals.
What other services are available close to Verizon in Apple Valley that might interest visitors?
Local services nearby include Sally Beauty for beauty products, Samaritan Animal Hospital for pet care, and Parkway Dental Group for dental needs, offering convenient stops around your visit to Verizon.