Business Details
About
Veterinarian Emergency ServicesVeterinary Clinics & Hospitals
VCA East Bay Veterinary Emergency is a 24/7 animal hospital in Antioch, CA, proudly serving East Contra Costa County since 2006. We provide immediate triage, advanced diagnostics, and hospitalization for urgent conditions like trauma, toxin ingestion, breathing issues, seizures, or collapse. As the only emergency veterinary hospital in the area, we deliver compassionate, expert care when every moment matters. For advanced specialty needs, we offer seamless transfers to local VCA specialty hospitals.
Location
Hours
Reviews
3.4
155 reviews
5 stars
85
4 stars
7
3 stars
3
2 stars
6
1 star
54
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and kindness during difficult times, especially when dealing with end-of-life decisions for their pets.
High Costs
Numerous reviews highlighted the high costs of services, with many customers feeling overcharged for treatments and procedures.
Mixed Experiences
While some customers reported positive experiences with knowledgeable staff, others expressed dissatisfaction with the level of care and communication.
Long Wait Times
Several reviews mentioned long wait times for service, particularly during busy periods, leading to frustration among pet owners.
Communication Issues
Customers frequently noted a lack of clear communication regarding treatment options and costs, contributing to feelings of distrust.
- RTRonald ThompsonOct 11, 20255.0It's ok but expensive
- JNj nSep 25, 20251.0please go somewhere else they will not help your animal & will still overcharge you unnecessary money for it
- SWSharri WiseSep 13, 20255.0We are regulars here as my dog Arlo is epileptic. All the vets are super knowledgeable and incredibly helpful. They do everything possible to prevent us from having to come in as often. Even the vet techs are very kind and helpful. I can’t say enough good things about this place and the staff. I always feel 1000x better after talking with them. The one thing that’s surprised me is the cost is comparable to what I pay at his regular vet. Big thank you to Dr. pepping and all the staff. We love and appreciate you all for Arlos amazing care!
- TTTeenaAug 14, 20255.0We were treated with respect and compassion by all staff. We believe our pet was well cared for with kindness.
- AAa androynaAug 9, 20251.0I went there with my cat who was straining to go to the bathroom. The said he had a urinary blockage and need to keep him over night and would cost close to 5,000 for the FIRST 24 hours. I was devastated. My guy said we could try care credit but they would only allow us to do 6 months interest free. I know how CareCredit works. I work in the dental field and I know that the office usually pays the interest, but I also know that most offices will let you do at least 12 months interest free and this office would not. I had to make the hardest decision because I didn’t have the money and put my cat down. The vet also said this could keep happening so there wasn’t any guarantee of my cats survival. He only just turn 1 years old. My daughter ended up bringing another cat home for Christmas and the same thing happened to him but we took him to a different emergency vet that was recommended to us out in Brentwood. They kept our cat overnight let my daughter put down the deposit and we paid the rest when we picked him up(care credit with 12 mo interest fee) which was not nearly half of what this ER Vet tried to charge us. The Brentwood office gave us hope. DO NOT GO TO ANTIOCH THEY OVER CHARGE TO HELP KEEP YOUR FUR BABIES ALIVE AND DO NOT WORK WITH YOU!!! THEY DONT CARE!
Frequently Asked Questions About VCA East Bay Veterinary Emergency
What services does VCA East Bay Veterinary Emergency provide?
VCA East Bay Veterinary Emergency offers critical care, emergency care, diagnostic imaging, surgery including orthopedic and laser surgery, intensive care, internal medicine, and treatment for acute illness, trauma, poisonings, and more.
What animals does VCA East Bay Veterinary Emergency treat?
They provide veterinary emergency services for cats and dogs.
What are the operating hours of VCA East Bay Veterinary Emergency?
The hospital is open 24 hours a day, 7 days a week, including weekends and holidays.
Where is VCA East Bay Veterinary Emergency located?
The hospital is located at 1312 Sunset Ave, Antioch, CA 94509, USA.
How can I contact VCA East Bay Veterinary Emergency?
You can call their main phone at +1 925-232-0019 or the local phone at +1 925-754-5001.
What payment options are accepted at VCA East Bay Veterinary Emergency?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does VCA East Bay Veterinary Emergency have any online presence for more information?
Yes, you can visit their website at https://vcahospitals.com/east-bay-emergency or their Facebook page at https://www.facebook.com/120761827991028 for more information.
Are there any places near VCA East Bay Veterinary Emergency where I can grab food or drinks?
Nearby places include Aladino's Pizza, a pizza and American restaurant, and Anisha's Niche Bakery and Bites, which offers baked goods and café items. These make convenient options for a meal or snack before or after your visit.
Are there any fitness or recreational facilities near VCA East Bay Veterinary Emergency?
Yes, Cardio Hula gym and Progressive Fitness Training Center are close by for fitness activities, and Antioch Indoor Sports Center provides a skating rink. These facilities could be great for pet owners who want to stay active in the area.
Is there a bike shop near VCA East Bay Veterinary Emergency to rent or purchase bikes?
Yes, Bikes 4 Life is a nearby bicycle shop offering sporting goods and bike rentals, which is convenient if you're visiting the area and need biking equipment.