Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Anaheim, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
336 reviews
5 stars
268
4 stars
20
3 stars
6
2 stars2
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Silvano, Alex, and Sam.
Service Efficiency
Several reviews highlighted the efficiency of service, with customers appreciating timely assistance and smooth transactions.
Sales Practices
There were mixed reviews regarding sales practices, with some customers feeling misled about fees and promotions, while others appreciated the transparency and helpfulness of staff.
Store Management
Feedback indicated issues with store management, including understaffing during busy times and lack of responsiveness to customer complaints.
Product Knowledge
Customers noted that staff members were generally well-informed about products and services, providing detailed explanations and assistance.
- BRBeth RichardsNov 11, 20255.0Alex was very friendly and helpful.
- TKTed KimNov 5, 20255.0I just opened a new Verizon account today, and Alex was incredibly helpful throughout the entire process. He was so kind and patient with me, my wife, and our daughter, and he made everything simple and stress-free. It’s not easy setting up a new phone plan right after moving, but Alex made us feel truly welcomed. We really appreciate his professionalism, friendliness, and the extra care he showed our family. Thank you so much, Alex — you made our day!
- MKMelissa KaneOct 6, 20255.0Alex was great and the manager.
- JFJohn FraumeniAug 27, 20255.0Service was great today. Timely, friendly and informative.
- LJLisa JacksonAug 13, 20255.0I was greeted with a smile. I got more than I went in for because it was a great deal. The gentleman that helped me was amazing, funny and friendly. A place where I would go to for all my phone needs.
Frequently Asked Questions About Verizon
What products and services does Verizon offer at the Anaheim location?
Verizon offers a full range of wireless devices including smartphones, tablets, wearable technology, mobile broadband, accessories, and device protection at the Anaheim store. They also provide new lines, upgrades, and accessories services.
What are the store hours for Verizon in Anaheim, CA?
Verizon in Anaheim is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Where is the Verizon Anaheim store located?
The store is located at 8166 E. Santa Ana Canyon Road, Ste 100, Anaheim, CA 92808, USA.
What payment options are accepted at the Verizon Anaheim store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa for payments.
Does Verizon Anaheim support in-store pickup for online orders?
Yes, Verizon Anaheim offers in-store pickup service for customers.
What brands of devices and accessories are available at Verizon Anaheim?
They carry top brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Are there any nearby places to relax or eat after visiting Verizon Anaheim?
Yes, customers can visit nearby eateries such as Egg Tuck for coffee and brunch, TOGO'S Sandwiches for fast food, CAVA for Mediterranean cuisine, Nekter Juice Bar for smoothies, Panera Bread cafe, Chipotle Mexican Grill, BJ's Restaurant & Brewhouse, and The Habit Burger Grill.
What banking facilities are located near Verizon Anaheim?
Nearby banking options include Chase Bank, Chase ATM, Chase Mortgage, and SchoolsFirst FCU Anaheim ATM, which can be convenient for customers needing financial services before or after their visit.
Are there other mobile phone stores near Verizon Anaheim?
Yes, nearby mobile phone stores include GoWireless Verizon Premium Retailer and T-Mobile, providing customers with additional options for wireless services and devices.
What languages are supported by Verizon Anaheim store staff?
The staff at Verizon Anaheim can assist customers in both English and Spanish to ensure a comfortable and clear shopping experience.