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VCA Valley Animal Hospital and Emergency Center is a 24/7 full-service emergency and specialty veterinary hospital proudly serving Tucson, Vail, Marana, Oro Valley, Benson, and surrounding Southern Arizona communities for over 60 years. We provide around-the-clock care including emergency, urgent care, internal medicine, surgery, advanced diagnostics (CT, ultrasound, digital X-ray), endoscopy, laparoscopy, hospitalization, and primary wellness care. As an AAHA-accredited hospital since 1995, we meet the highest standards in veterinary medicine (an achievement earned by fewer than 15% of animal hospitals in the U.S). Our experienced team of 10+ veterinarians and licensed technicians are here offering same-day and drop-off appointments.
Location
VCA Valley Animal Hospital and Emergency Center
4984 E. 22nd Street, Tucson, AZ
85711, United States
Hours
Reviews
3.6
513 reviews
5 stars
313
4 stars
13
3 stars
8
2 stars
22
1 star
157
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Communication Issues
Several reviews highlighted problems with communication, including long wait times for responses and unclear explanations of treatment plans.
Mixed Experiences
While some customers reported excellent care and positive experiences, others expressed dissatisfaction with the quality of service and perceived prioritization of profit over pet health.
Emergency Services
The clinic is noted for its availability during emergencies, but experiences varied widely, with some customers facing long wait times and inadequate care.
Cost Concerns
Multiple reviews mentioned high costs for services and treatments, with some feeling pressured into unnecessary procedures.
- JJJimJim JamSep 17, 20251.0Worst experience. STAY AWAY. I have rescued and rehomed over 10 kittens. I have TNR 8 adult cats in my neighborhoods colony. On 9/10/25, a 6 month old kitten made it into a neighbor's yard who has two German shepherds. Unfortunately, the German Shepherd's attacked the kitten. I was able to stop their attack and rush the kitten over to this emergency clinic. Once this clinic saw the kittens' clipped ear, his fate was sealed. Despite me begging and saying I would pay all the expenses to save this baby kitten and adopt him, the clinic refused and said he must be turned over to PACC. I wasn't allowed to know the status or diagnosis of the kitten. I later found out that this clinic ended this kittens life. I will never know why they decided to end this kittens' life. I can't help but feel that because he was considered a stray cat, this clinic and PACC didn't want to try to save his life. No compassion or respect was ever displayed by the staff during this process. If you're trying to save a stray animals' life during an emergency, I'd stay clear of this vet clinic. They may claim to be no kill shelter (clinic), which is somewhat true. HOWEVER, BE AWARE they feed animals into the assembly line of a kill shelter, PACC. Taking the kitten to this emergency clinic will always be a regret in my life. Sadly, his life was taken too soon, and I'll never know why that decision was made.
- ADAnna DuarteSep 17, 20255.0I want to thank the staff at VCA Tucson. We had to make the impossible choice to put our beloved Comet to sleep. They were and always have been wonderful to our family. We wouldn't have been able to get through this without their kindness and compassion. They treated us like family, not customers.
- LLLaurie LawrenceSep 10, 20255.0My review pertains to the GI dept. Dr Bailey is amazing. She is very thorough and informative. She gave us all the facts about our cat's condition and listed out the different options available. She is sincere and listens to our concerns. He assistant, Daniel, was amazing. As well as Heather. Great communication.
- EWestrella wellsSep 9, 20251.0I am very disappointed in the service. When we were in person paying them money they took forever to answer a simple question that I had for my dog medication that they sent over to Costco because it was a different prescription then the discharge papers I understand they may have other patience at the location but I am at home waiting to get an answer from a tech for over an hour but they were sooooo worried about my dogs yesterday and now where are they after we paid them. I don’t recommend this place at all please go to a different location
- KMKim MiddletonAug 27, 20255.0I highly recommend VCA! The staff are knowledgeable, professional and kind-hearted. They were so very thoughtful in not only their approach to the medical issues of my German Shepherd but also his anxiety and aggression. Dr. Zito's transparency, compassion and professionalism is second to none. She is trustworthy and a calm presence during high stress interactions. I can not recommend this place and Dr. Zito highly enough! They absolutely saved my dog's life and showed us compassion and patience as they navigated the path with us.
Frequently Asked Questions About VCA Valley Animal Hospital and Emergency Center
What types of animals does VCA Valley Animal Hospital and Emergency Center treat?
They treat a variety of animals including birds, cats, dogs, exotics, fish, pocket pets, rabbits, reptiles, small mammals, and wildlife.
Is VCA Valley Animal Hospital and Emergency Center open 24/7?
Yes, the hospital operates 24 hours a day, 7 days a week, providing round-the-clock care.
What kinds of veterinary services are offered at VCA Valley Animal Hospital and Emergency Center?
Services include emergency care, internal medicine, surgery, advanced diagnostics, endoscopy, laparoscopy, hospitalization, primary wellness care, preventive medicine, and more.
Does VCA Valley Animal Hospital and Emergency Center accept multiple payment options?
Yes, they accept American Express, cash, check, Discover, MasterCard, and Visa.
Where is VCA Valley Animal Hospital and Emergency Center located?
It is located at 4984 E. 22nd Street, Tucson, AZ, 85711, United States.
What special accreditation does VCA Valley Animal Hospital and Emergency Center have?
The hospital is AAHA-accredited since 1995, meeting high standards in veterinary medicine.
Can I get a free first exam at VCA Valley Animal Hospital and Emergency Center?
Yes, new customers can avail a free first exam coupon via their website offer.
What nearby pet boarding and grooming services are available around VCA Valley Animal Hospital and Emergency Center?
Nearby options include VCA Valley Pet Resort and Valley Animal Pet Resort, both offering pet boarding, grooming, and sitting services.
Are there nearby pet training facilities close to VCA Valley Animal Hospital and Emergency Center?
Yes, Anthony's K-9 Academy nearby offers pet training services, which can complement your veterinary care.
Are there recreational places near VCA Valley Animal Hospital and Emergency Center where pet owners can relax or visit?
Yes, Skate Country East is a nearby sports and recreation venue where pet owners can enjoy some leisure time before or after veterinary visits.