VCA Civano Animal Hospital and Emergency Center

Reviews

• LM

  L M

  1 day ago
  5.0
  Caring and knowledgeable staff! I couldn’t be more impressed. My dog was having a healthcare crisis and I called when enroute….they were so efficient and had a wonderful team member there at the door to whisk our dog in to be treated. The front desk staff was very helpful and kind. The technicians were/ are very knowledgeable and answered our questions and kindly supported us for a visit to see our dog in the ICU…showing compassion to our furry family member (and our family too) and knowledge about the condition. The doctor was amazing. She shared a detailed summary of her findings and plan of action. She also was so kind to provide additional status update on progress/ plan when we checked on the dog. So much kindness , support, compassion , and expertise present from what I could tell at the moment. Still recovering but wanted to take a moment to share this experience and thank the entire team!
• KM

  Kimberly Moreno

  3 days ago
  5.0
  Although my Hondo did not make the trip to get treated here, when I arrived they put me in a room alone with my best friend. They took care of me in my time of grief. I cannot thank the staff enough for the compassion they showed to us. Thank you to all the staff that cared for me in my time of need. I did not receive any services due to Hondo passing before we arrived. That did not matter to them. They took me in and I appreciate the staff. Thank you. From the bottom of my heart.
• LR

  Lindsay R.

  Jan 6, 2026
  5.0
  Civano Animal Hospital is absolutely exceptional, and we truly credit them with keeping our 15-year-old dog and our male cat with chronic urinary blockage issues here with us. We cannot say enough good things about Dr. Lindsay Juhl and the entire Civano team. Dr. Juhl is incredibly knowledgeable, compassionate, and thorough, and she consistently goes above and beyond for her patients. The Civano staff is equally outstanding; empathetic, patient, and attentive, and they make you feel like more than just a client by remembering both you and your pets by name. Dr. Juhl quite literally saved both Brisket and Stirrup when other veterinary clinics had no clear course of treatment. Brisket has chronic kidney and liver disease and has suffered a stroke, yet Dr. Juhl has managed her care with exceptional skill and compassion. Stirrup has complex, ongoing medical needs, and her dedication, persistence, and expertise have made all the difference in his longevity. She takes the time to explain every option, listens carefully, and makes thoughtful, well-informed decisions that are always in the animal’s best interest. She is also consistently up to date on the latest veterinary research and ready to apply it when appropriate. We also trust Civano with our livestock guardian dogs. Our Great Pyrenees, Honey, required surgical removal of avulsed front teeth, which was handled with excellent care. Our Anatolian Shepherd, Mezcal, has a challenging case of Valley Fever affecting his hip bone, and thanks to Dr. Juhl’s management, he is comfortable, functional, and still able to work. We have also had wonderful experiences with Dr. Steinke and Dr. Solis; you truly can’t go wrong with anyone on the Civano team. The entire practice is kind, supportive, and professional, making every visit as smooth as possible. We trust Dr. Juhl completely and hold her in the highest regard. If you are looking for a veterinary clinic that genuinely cares and delivers outstanding, lifesaving care, Civano Animal Hospital is the place to go.
• EG

  ELY Gutierrez

  Dec 31, 2025
  1.0
  This practice needs to be much clearer about its fees. Being told the exam would cost $80 and then leaving with a bill close to $350 is a significant difference. It should be clearly explained upfront that the $80 fee only covers the veterinarian’s physical examination and does not include any additional services, tests, or treatments. That way, clients are not shocked by extra charges afterward. While I understand that medications are separate, the scope of the exam fee needs to be communicated more clearly before any additional procedures are performed!!!!
• GE

  Green Valley Electric

  Dec 24, 2025
  1.0
  The appointment with Civano for my dog on 12/20/25 was upsetting. The doctor appeared to lack knowledge, care or both for this situation. It is sad that I have to write this poor review because this is the same place that saved the life of this very same dog a couple years ago and the service we received on Saturday was not the same and very disturbing. We had called Civano prior to going so they knew we were coming for an emergency appointment. The support staff was good getting my dog into the clinic. After a brief discussion with the assistant about how my dog could not stand or walk they wheeled him to the back for vitals. When they returned with the estimate (blood draw, x-ray etc) we accepted. Shortly after the doctor and assistant opened the door holding up my dog by the harness, slid him across the bare floor where he collapsed flat to the floor. They proceeded to tell us that vidals were good and that a pain medicine prescription will help him get up after it takes affect. My wife and I were in shock the way they forced him into the room by holding him up like he was standing. (could not believe it) I requested the stretcher and assistance to get him back to the car. When I returned home we built a ramp (big dog) so we could slide him out of the car & into the house and start him on the medication. For 9 hours he only tried to move but could not. About 3 am he started coughing up white mucus about every 10 min. I called Civano to discuss with someone about my dogs condition, the only info that was relayed to me by the front desk from a doctor, (I assume) that further testing and treatment is probably going to be real expensive. At 4 am we went to another VCA clinic where they were very nice (even short staffed) They brought out the stretcher, put us in a room, moved my dog onto a nice blanket on the floor and took vitals right there (asap) They told us a Doctor would be in soon but needed to get records from Civano. Shortly later the Doctor entered the room, she had reviewed the information but looking at my dog and the fact that his legs were mostly paralyzed, medication for pain is not the answer, probably with even more testing and considering his current condition he was suffering. Needless to say after learning the real possible issues my best friend was put to rest.

Frequently Asked Questions About VCA Civano Animal Hospital and Emergency Center