With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Tucson store today.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Angel, Nubia, and Armando.
Pricing Issues
Several reviews highlighted concerns about being overcharged for services, particularly regarding eSIM activation fees.
Store Experience
Customers appreciated the clean environment and efficient service, often noting quick assistance even during busy times.
Mixed Reviews
While many reviews were positive, some customers reported negative experiences, particularly related to sales tactics and service quality.
NH
Norma Hernandez
Oct 28, 2025
1.0
Really bad service I when there to active a phone on my account the lady there active my phone I ask her if I factory reset will still be active she say yes
So I did factory reset then my phone wasn’t active I when back she told me she need it to charge me more money
I contacted cricket and they told me the cost of the activation was 15 dollars the lady in the store charge me 28 so she over charge me and didn’t help me so don’t go to the store they are going to take away your money bad customer service they have
JV
Judith Valenzuela
Oct 10, 2025
5.0
They really help you out and really educate you
MB
Mark Bustamante
Sep 17, 2020
5.0
Gracias Nubia por tu ayuda encontrando el cargador corecto para mi celular
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data access, all with no annual contract.
Where is Cricket Wireless Authorized Retailer located?
It is located at 5147 S 12th Ave, Tucson, AZ 85706, United States.
What are the store hours for Cricket Wireless Authorized Retailer?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer have any annual contracts?
No, Cricket Wireless offers cell phone service plans without any annual contracts.
How can I contact Cricket Wireless Authorized Retailer?
You can reach them by calling +1 520-746-4340.
Where can I find more information online about the Cricket Wireless store in Tucson?
More information is available on their website at https://www.cricketwireless.com/stores/az/tucson/5147-s-12th-ave.
What social media platforms is Cricket Wireless Authorized Retailer active on?
They are active on Facebook, Instagram (@cricketwireless), Twitter (@Cricketnation), TikTok, and YouTube (CricketNation channel).
Are there other mobile phone stores near Cricket Wireless Authorized Retailer?
Yes, Direct Cellular is a nearby telecommunications company and mobile phone store close to Cricket Wireless Authorized Retailer.
What dining options are near Cricket Wireless Authorized Retailer?
Nearby you can find Mexican restaurants like Mix Tecas and Mariscos Y Birria El Bochas, great options if you want to grab a meal before or after your visit.
Are there any services related to automotive care close to Cricket Wireless Authorized Retailer?
Yes, nearby you can find El Tingon Tire Shop and Chato's Auto Service, which offer tire, oil change, and automotive repair services.