Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Tucson store today.
Location
Cricket Wireless Authorized Retailer
8295 N Cortaro Rd Ste 143, Tucson, AZ
85743, United States
Hours
Reviews
4.4
136 reviews
5 stars
109
4 stars
5
3 stars
4
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Jesus and Mara, for their helpfulness, knowledge, and efficiency in assisting with phone purchases and service setups.
Store Cleanliness
Several reviews noted that the store was clean and well-maintained, contributing to a positive shopping experience.
Mixed Experiences
While many customers had positive interactions, some reported poor service and unhelpful staff, indicating inconsistency in customer care.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, although there were instances of misinformation regarding pricing and product availability.
Loyalty Issues
A few long-time customers expressed disappointment with the service quality decline after ownership changes, leading to frustration and a decision to switch providers.
- CBChris BagleyNov 8, 20251.0Went here to buy a phone. While on a phone call a young man says what do you need. I explain I was there to buy a new phone and asked about a price on the newer model of the same phone I had. He asked if it was a new account.
- SGScarlett GallagherAug 20, 20255.0Leslie helped us today and provided exceptional customer service. She was very friendly, patient and knowledgeable. She explained all our options clearly. The store was tidy and well kept (we noticed very recently mopped floors upon entering). Top notch service!
- SBsean bronsonAug 2, 20255.0Leslie was so helpful!! I let her know what I was looking for and she knew exactly what I needed. Got me in and out super fast. Probably the best experience I've ever had. Thank you so much!
- EHErnesto HurtadoJul 15, 20255.0I had a great experience with Leslie. She was knowledgeable, patient, and helped me find the perfect phone plan. Highly recommend
- AMAnna Paola MirandaFeb 26, 20205.0Went in a few day ago to change my service to cricket Mara was a great help and gave me a great deal helped me to transfer al my info to my new device thank you so much. Awesome servicee!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What type of cell phone plans does Cricket Wireless Authorized Retailer in Tucson offer?
They offer customizable cell phone plans with unlimited talk, text, and data, without any annual contract.
Where is Cricket Wireless Authorized Retailer in Tucson located?
The store is located at 8295 N Cortaro Rd Ste 143, Tucson, AZ 85743.
What are the store hours for Cricket Wireless Authorized Retailer in Tucson?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract for their plans?
No, Cricket Wireless offers plans with no annual contract required.
How can I contact Cricket Wireless Authorized Retailer in Tucson?
You can contact the store by phone at +1 520-579-1000.
What is the website to learn more about the Tucson Cricket Wireless store?
Visit https://www.cricketwireless.com/stores/az/tucson/8295-n-cortaro-rd-ste-143 to learn more or shop online.
Can I visit Cricket Wireless Authorized Retailer in Tucson for convenient service?
Yes, the store offers convenient service for cell phone needs and plan customization.
What nearby dining options are close to Cricket Wireless Authorized Retailer on N Cortaro Rd?
Nearby dining options include Little Caesars Pizza, Mantis Gourmet Chinese Food, and Nico's Taco Shop, which you can visit before or after your appointment.
Where can I find dental services near Cricket Wireless Authorized Retailer in Tucson?
Smile Tucson Family Dentistry is located nearby and offers dental and teeth whitening services.
Are there any automotive or gas station services near the Cricket Wireless store in Tucson?
Yes, there are several gas stations including Chevron and Good 2 Go Stores, as well as O'Reilly Auto Parts for automotive needs close to the store.