Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Sun City’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Many customers praised the staff for their exceptional service, particularly highlighting Ashtyn, Tom, and Theodore for their helpfulness and professionalism.
Knowledgeable Staff
Numerous reviews mentioned the staff's expertise and ability to answer questions thoroughly, making customers feel confident in their decisions.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, particularly with specific employees who were perceived as rude or unhelpful.
Efficiency
Several customers appreciated the quick service and efficiency in resolving issues, with many noting minimal wait times.
Store Environment
The store was frequently described as clean and welcoming, contributing to a pleasant shopping experience.
CT
Crystal Trevino
5 days ago
5.0
Good afternoon , I just want to say Ashtyn is one of the best sales reps who has helped me since i'v been with Verizon for over 16 years. He helped me understand everything that was changing when adding a line to my account. He also did go thought everything that was going to benefit me in the long run and save me money. Please get more reps like Ashtyns . Everything was so smooth , I was in and out the store .I will refer all my friends and family to this location in sun city .
KN
karina nunez
Oct 22, 2025
5.0
Purchased a couple new things a couple of weeks ago and had amazing rep by the name of Jacey Keefe help me, this is by far my favorite Verizon store and he just made the visit 10x better, totally recommend going and seeing him! The vibes and deals are out this world with him!
SD
Savannah Dupont
Oct 16, 2025
1.0
Worst Verizon I’ve been to. Wasted my time twice and I called both times to even VERIFY that what I was coming in for could be done at the store. Don’t go there unless u wanna wait an hour after the store is closed to be helped.
AV
Alondra Ventura
Oct 6, 2025
5.0
Went in right before closing, and Ashtyn provided probably the best customer service I’ve received in quite some time! Walked out with a new phone, a new line and an upgraded plan! Couldn’t be more pleased! Will definitely be coming back with Ashtyn S. Next time I need anything at verizon, look for him he’s a great help!
GL
Grace Lopez
Oct 5, 2025
5.0
We went in with questions representative Daniel Soto was very helpful answered all our questions gave us detailed information and we ended up getting a great deal he was very professional and efficient . Great experience!