Verizon

4.4
847 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Show Low, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
451 North White Mountain Road, Show Low, AZ
85901, United States

Hours

Reviews

4.4
843 reviews
5 stars
645
4 stars
62
3 stars
35
2 stars
17
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being knowledgeable, helpful, and friendly, with many customers highlighting individual representatives for their exceptional service.

Sales Experience

Customers report positive experiences during the sales process, with staff taking time to explain products and services thoroughly.

Wait Times

Some customers expressed frustration with wait times, suggesting that the store may be understaffed during busy periods.

Technical Support

Several reviews mention effective technical support, with staff assisting in setting up devices and resolving issues.

Billing Issues

There are complaints regarding billing practices, including unexpected charges and difficulties in resolving billing disputes.
  • MO
    Marjori Ollson
    Nov 16, 2025
    5.0
    The staff here at the SholwLow Verizon, are top notch! I highly recommend them.
  • DS
    Dawn Sutton
    Nov 10, 2025
    5.0
    I'm really impressed with the "can do" attitude Omar had from the minute I sat down. I can't tell you what I have been through with the other providers, I'm sticking with Verizon for life!!
  • KS
    Katie Slone
    Nov 9, 2025
    5.0
    Annette was amazing!! So kind and so helpful! My issue had nothing to do with Verizon and ended up being more of a Google account problem and she took the time to figure it out for me and help me. If I am back at Verizon for anything I will be asking and going through her!! Thank you again Annette!
  • SI
    Samuel Isaacson
    Nov 6, 2025
    5.0
    Omar was an awesome help! He was the key to why i had a good experience. His knowledge help me get a new phone and with the best deal possible! He even stayed after hours to help us finish set up. Im glad he did cause i didn't like the attitude of the other people working. 11/6/25
  • JR
    Joyce Reeck
    Nov 5, 2025
    5.0
    Wonderful experience with Kacey and the manager of the Show Low north store at 451 White Mtn Blvd. I had a situation that had to be solved and Kacey immediately took charge and handled it right away giving me confidence that I would go home with everything in order! If you need a Verizon store go to this Show Low location and ask for Kacey!

Frequently Asked Questions About Verizon

Where is the Verizon Authorized Retailer Victra located in Show Low, AZ?

Victra is located at 451 North White Mountain Road, Show Low, AZ 85901.

What are the store hours for Victra in Show Low?

Victra is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 7:00 PM.