Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Show Low, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
843 reviews
5 stars
645
4 stars
62
3 stars
35
2 stars
17
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being knowledgeable, helpful, and friendly, with many customers highlighting individual representatives for their exceptional service.
Sales Experience
Customers report positive experiences during the sales process, with staff taking time to explain products and services thoroughly.
Wait Times
Some customers expressed frustration with wait times, suggesting that the store may be understaffed during busy periods.
Technical Support
Several reviews mention effective technical support, with staff assisting in setting up devices and resolving issues.
Billing Issues
There are complaints regarding billing practices, including unexpected charges and difficulties in resolving billing disputes.
- MOMarjori OllsonNov 16, 20255.0The staff here at the SholwLow Verizon, are top notch! I highly recommend them.
- DSDawn SuttonNov 10, 20255.0I'm really impressed with the "can do" attitude Omar had from the minute I sat down. I can't tell you what I have been through with the other providers, I'm sticking with Verizon for life!!
- KSKatie SloneNov 9, 20255.0Annette was amazing!! So kind and so helpful! My issue had nothing to do with Verizon and ended up being more of a Google account problem and she took the time to figure it out for me and help me. If I am back at Verizon for anything I will be asking and going through her!! Thank you again Annette!
- SISamuel IsaacsonNov 6, 20255.0Omar was an awesome help! He was the key to why i had a good experience. His knowledge help me get a new phone and with the best deal possible! He even stayed after hours to help us finish set up. Im glad he did cause i didn't like the attitude of the other people working. 11/6/25
- JRJoyce ReeckNov 5, 20255.0Wonderful experience with Kacey and the manager of the Show Low north store at 451 White Mtn Blvd. I had a situation that had to be solved and Kacey immediately took charge and handled it right away giving me confidence that I would go home with everything in order! If you need a Verizon store go to this Show Low location and ask for Kacey!
Frequently Asked Questions About Verizon
Where is the Verizon Authorized Retailer Victra located in Show Low, AZ?
Victra is located at 451 North White Mountain Road, Show Low, AZ 85901.
What are the store hours for Victra in Show Low?
Victra is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
What types of products does Victra offer?
Victra offers a full range of wireless devices including phones, tablets, wearable devices, mobile broadband, as well as accessories like cases, power accessories, and audio devices.
Which brands can I find at Victra in Show Low?
Victra carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and Tech21.
Does Victra provide in-store pickup services?
Yes, Victra offers in-store pickup for orders placed.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which languages are spoken at Victra in Show Low?
Victra provides services in both English and Spanish to accommodate customers.
Are there nearby coffee shops where I can relax before or after visiting Victra?
Yes, Starbucks is nearby where you can enjoy coffee and refreshments before or after your visit to Victra.
Where can I find banking services close to Victra?
Several banks are close to Victra, including Washington Federal, WaFd Bank - Show Low, Bank of America, and Chase Bank, which makes handling your finances convenient when visiting the store.
Are there dining options near Victra for a meal or quick bite?
Nearby dining options include Ruean Thai, Domino's Pizza, and Cattlemen's Steakhouse and Lounge, providing a variety of cuisines to enjoy around your visit to Victra.