Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Sedona, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
257 reviews
5 stars
213
4 stars
20
3 stars
4
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with several specific employees receiving high marks for their exceptional service.
Staffing Issues
Several reviews highlighted long wait times due to insufficient staff, indicating a need for more employees during busy hours.
Product Knowledge
While many employees were noted for their expertise, some customers experienced frustration with staff who lacked knowledge about specific products or services.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service and miscommunication regarding promotions and transactions.
Efficiency
Customers appreciated quick and efficient service from several staff members, although some reported delays due to high customer volume.
- JSJasmine SamJul 11, 20255.0Very quick service and great customer service. Highly Recommend.
- KCKim CJul 7, 20255.0Finally, an honest retailer! Don’t go to Cottonwood for anything regarding Verizon. Go to the one in Sedona and talk to Brian. Awesome!
- HSHelen SnyderJul 1, 20255.0Alex R was superb! So professional, helpful, and knowledgeable. He put me at ease. Trusted his handling of my data transfer. Excellent experience. I am not a "techie" and he clearky was, but at no time did I feel uncomfortable with my transaction. Great customer interface. Five star service.
- NKnicholas kirstenSep 12, 20234.0Verizon is a big company, oh yes . The one here performed well. I will go back when needed.
Frequently Asked Questions About Verizon
What types of wireless devices does Victra in Sedona offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the store hours for Victra in Sedona?
Victra is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for customers who order online.
Which payment methods are accepted at Victra in Sedona?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of devices and accessories can I find at Victra?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What services are provided by Victra at this location?
Services include new lines, upgrades, new devices, and accessories sales.
Does Victra offer device recycling at their Sedona store?
Yes, Victra offers electronics recycling services at this location.
What nearby attractions can I visit before or after shopping at Victra in Sedona?
Nearby attractions include the Fine Art Museum of Sedona, Z Claw Arcade, and the Sedona Activity Center, perfect for art, entertainment, and local tours.
Where can I find a place to grab a treat near the Victra store in Sedona?
You can visit Rocky Rd Ice Cream Co., Zainey's Frozen Yogurt, or Living Chocolate for ice cream, frozen yogurt, or chocolate treats nearby.
Are there convenient services near Victra to help visitors with travel or fitness?
Yes, nearby you can find Snap Fitness for workouts and the Visitor Information-Sedona & Oak Creek Canyon for travel assistance.