Verizon

4.5
268 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sedona, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2055 W Highway 89a, Sedona, AZ
86336, United States

Hours

Reviews

4.6
263 reviews
5 stars
218
4 stars
20
3 stars
4
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, with several specific employees receiving high commendations for their service.

Staffing Issues

Several reviews highlighted long wait times due to insufficient staff, indicating a need for more employees during busy hours.

Product Knowledge

While many staff members were noted for their expertise, some customers experienced frustration with employees who lacked sufficient knowledge to assist with specific issues.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about misleading information and poor service from certain representatives.
  • JJ
    justin sheppard jr
    Jan 2, 2026
    1.0
    This is the worst Verizon store ever. They always only have one person working and they aren’t very helpful.
  • MM
    M
    Dec 30, 2025
    5.0
    Hunter was amazeballs. He was incredibly professional and patient. It took us hours to get help with my phone when it stopped working and he didn’t give up with troubleshooting until all options were exhausted. He then helped me save money with getting the best deal for my upgrade. He rocks 🤘 literally.
  • KR
    Ken Rowe
    Dec 22, 2025
    5.0
    Professional, friendly and competent service.
  • SM
    Shirley McNulty
    Dec 13, 2025
    5.0
    Hunter is a true professional. Listens, stays calm and works through all the issues. It was a pleasure working with him.
  • SH
    Soña Hernandez
    Dec 10, 2025
    5.0
    Hunter is an amazing 🤩 human being. He was so helpful, patient, and kind. He helped save money and find the upgrade that was just right for me.

Frequently Asked Questions About Verizon

What types of wireless devices does Victra in Sedona offer?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

What are the store hours for Victra in Sedona?

Victra is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 6:00 PM.