Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sedona, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
263 reviews
5 stars
218
4 stars
20
3 stars
4
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with several specific employees receiving high commendations for their service.
Staffing Issues
Several reviews highlighted long wait times due to insufficient staff, indicating a need for more employees during busy hours.
Product Knowledge
While many staff members were noted for their expertise, some customers experienced frustration with employees who lacked sufficient knowledge to assist with specific issues.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about misleading information and poor service from certain representatives.
- JJjustin sheppard jrJan 2, 20261.0This is the worst Verizon store ever. They always only have one person working and they aren’t very helpful.
- MMMDec 30, 20255.0Hunter was amazeballs. He was incredibly professional and patient. It took us hours to get help with my phone when it stopped working and he didn’t give up with troubleshooting until all options were exhausted. He then helped me save money with getting the best deal for my upgrade. He rocks 🤘 literally.
- KRKen RoweDec 22, 20255.0Professional, friendly and competent service.
- SMShirley McNultyDec 13, 20255.0Hunter is a true professional. Listens, stays calm and works through all the issues. It was a pleasure working with him.
- SHSoña HernandezDec 10, 20255.0Hunter is an amazing 🤩 human being. He was so helpful, patient, and kind. He helped save money and find the upgrade that was just right for me.
Frequently Asked Questions About Verizon
What types of wireless devices does Victra in Sedona offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the store hours for Victra in Sedona?
Victra is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for customers who order online.
Which payment methods are accepted at Victra in Sedona?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of devices and accessories can I find at Victra?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What services are provided by Victra at this location?
Services include new lines, upgrades, new devices, and accessories sales.
Does Victra offer device recycling at their Sedona store?
Yes, Victra offers electronics recycling services at this location.
What nearby attractions can I visit before or after shopping at Victra in Sedona?
Nearby attractions include the Fine Art Museum of Sedona, Z Claw Arcade, and the Sedona Activity Center, perfect for art, entertainment, and local tours.
Where can I find a place to grab a treat near the Victra store in Sedona?
You can visit Rocky Rd Ice Cream Co., Zainey's Frozen Yogurt, or Living Chocolate for ice cream, frozen yogurt, or chocolate treats nearby.
Are there convenient services near Victra to help visitors with travel or fitness?
Yes, nearby you can find Snap Fitness for workouts and the Visitor Information-Sedona & Oak Creek Canyon for travel assistance.