Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Prescott’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
432 reviews
5 stars
402
4 stars
7
3 stars2
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like James, Arthur, and David.
Efficiency
Customers frequently noted quick service and efficient problem resolution, often highlighting how fast they were able to get new phones or resolve issues.
Sales Experience
Several reviews mentioned positive experiences with sales, including getting good deals and promotions, particularly when switching to Verizon.
Professionalism
Customers appreciated the professionalism of the staff, with many noting that employees were patient and attentive to their needs.
Mixed Experiences
While many reviews were positive, there were a few mentions of unprofessional behavior and dissatisfaction with communication regarding fees.
- SRSheilah Rose'luke5 days ago5.0James the manager great service all providers polite and helpful best verizon outlet. Thank
- JLJeff LelandNov 14, 20255.0I came in and ordered a phone. Isaac helped me out Immensely! Thank you to the Isaac, and the assistant manager Gabriel for quality customer service. Thanks to the best Verizon in town!
- CCchallene casagrandaNov 11, 20251.0Came in today to get a new phone and had probably the worst experience I’ve ever had with a phone company. Jaqueline was servicing my phone and she had a poor attitude and I left feeling extremely dissatisfied with the customer service at this store :/
- BRBarbie RayNov 1, 20255.0I have had such an incredible experience with James. He has always gone the extra mile for me and my Mother. He should be given an award for his gift to always accommodate his customers with the highest level of intelligence to fix any issue.. Thank You James. You are a one of a kind Manager...😍
- BSBrenda SmithNov 1, 20255.0James the manager has helped us over the years and he is super helpful. The entire staff anytime we have come in has been knowledgeable as well. The new team that is here are all amazing and I will never go to another Verizon store in this area. All of these guys are so helpful! Thank you Verizon for this store!!!!
Frequently Asked Questions About Verizon
What services does Verizon at 3167 Willow Creek Rd in Prescott offer?
Verizon offers wireless sales consultations, phone upgrades for Apple, Samsung, Google Pixel, Motorola, and Verizon plans. They also sell wireless accessories, exclusive Verizon services, and promotions.
Can I pick up my order in-store at this Verizon location?
Yes, this Verizon store provides in-store pickup services for your convenience.
What are the operating hours for the Verizon store on Willow Creek Rd?
The store is open Monday to Saturday from 8:30 AM to 8:30 PM, and Sunday from 10:00 AM to 7:00 PM.
What payment methods are accepted at the Verizon store?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Do I need an appointment to visit the Verizon store in Prescott?
No appointment is required to visit this Verizon location.
How can I contact the Verizon store at 3167 Willow Creek Rd?
You can call them at +1 928-615-1395 or email CustomerService@cellularsales.com.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Jack in the Box, Taco Bell, Nana's Cafe, Cafe 10, and Robeks Fresh Juices & Smoothies, offering a variety of meal options.
Are there any nearby banks where I can access banking services near Verizon?
Yes, Wells Fargo Bank and its ATM are conveniently located nearby for your banking needs.
What automotive services are close to the Verizon store at Willow Creek Rd?
Nearby automotive services include Galpin Lincoln car dealer, Mazda USA, Blue Compass RV Prescott, Affinity RV Service and Rentals, and Clear Choice Auto Glass.
What brands of smartphones and devices can I find at this Verizon location?
You can find devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at this store.