Business Details
About
Cell Phone Store
TCC Prescott, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 150 E Sheldon St.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
838 reviews
5 stars
794
4 stars
19
3 stars2
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised staff members, particularly Alicia, Alex, and Damon, for their helpfulness, knowledge, and professionalism.
Customer Service
Overall, the customer service experience was highly rated, with many customers expressing satisfaction with the assistance they received.
Efficiency
Customers appreciated the quick service and efficiency in resolving their issues, contrasting with previous experiences at other locations.
Knowledgeability
Staff demonstrated a strong understanding of products and services, effectively addressing customer inquiries and concerns.
Mixed Experiences
While most reviews were positive, there were a few negative experiences, particularly regarding one employee's unprofessional behavior.
- MOMary OsteenNov 7, 20255.0Alex did a great job! We had a lot to take care of and Alex made it easy!
- MOMary OsteenNov 7, 20255.0Alex was friendly and got it all done
- SZSandra ZinzNov 3, 20255.0Alicia was very helpful and knowledgeable
- CGClifford GreenbaumOct 31, 20255.0Very polite to help with my phone needs! Paula
- JMJames McvickersOct 20, 20255.0Alex did a great a job today! He was very helpful with getting my online account set up and what promotions I was eligible for. Every one needs one of these guys in their store.
Frequently Asked Questions About Verizon
What products and services does Verizon TCC Prescott offer?
Verizon TCC Prescott offers the latest smartphones, tablets, Verizon home internet, accessories, prepaid and no contract plans, device activation, financing, and more, all with Verizon network coverage including 5G service.
Where is Verizon TCC Prescott located?
Verizon TCC Prescott is located at 150 E Sheldon St, Ste D113, Prescott, AZ 86301.
What are the store hours for Verizon TCC Prescott?
The store is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 12 PM to 5 PM.
Does Verizon TCC Prescott offer in-store pickup or curbside pickup services?
Yes, Verizon TCC Prescott offers both in-store pickup and curbside pickup options for your convenience.
Can I schedule an appointment with Verizon TCC Prescott online?
Yes, you can schedule an appointment online at https://www.tccrocks.com/appointments/.
Which major smartphone brands are available at Verizon TCC Prescott?
Verizon TCC Prescott carries major brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How does Verizon TCC Prescott support the local community?
Proceeds from every purchase at Verizon TCC Prescott go directly toward doing good in the local community.
What nearby dining options can I visit before or after shopping at Verizon TCC Prescott?
Nearby dining options include Blimpie for fast food, Uncle Bud's Place offering Cajun and American cuisine, Brown Bag Burger for burgers, and Subway for sandwiches.
Are there any nearby shops or attractions near Verizon TCC Prescott to explore during my visit?
Yes, you can visit Swirl-N-Top Frozen Treats for desserts, All Star Sports Cards for gifts and hobbies, and the Streets of New York restaurant for Italian cuisine.
How can nearby real estate and community services be useful when visiting Verizon TCC Prescott?
Nearby real estate agents like Kathi Rafters and community organizations such as Prescott Today can be helpful resources if you're new to the area or looking for local information, enhancing your visit experience.