Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Phoenix store today.
Location
Cricket Wireless Authorized Retailer
1905 W Union Hills Dr Ste A, Phoenix, AZ
85027, United States
Hours
Reviews
4.1
160 reviews
5 stars
112
4 stars
13
3 stars
3
2 stars
10
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Mabel, Yesica, and Reyna received praise for their helpfulness and professionalism, others like Kimberly and some unnamed staff were criticized for rudeness and lack of attention.
Store Cleanliness
Several reviews highlighted that the store is clean and well-maintained, contributing positively to the customer experience.
Product Knowledge
There are concerns regarding the staff's knowledge about products and services, with some customers reporting misinformation about phone capabilities and plans.
Staffing Issues
Customers noted that there often seems to be insufficient staff available, leading to long wait times and inadequate service.
Overall Experience
While some customers had positive experiences and would recommend the store, others expressed frustration with service quality and product availability.
- JRJose Carlos Lora RamirezOct 6, 20255.0Angie y cristy son muy profecionales y atienden de una manera muy bonita feliz de estar en el equipo de crickte
- HKHillery KoutroularesJun 21, 20245.0Thank you mabel i really appreciate your customer service everything went so well and smooth you made everything so easy.
- EVErnestine VasquezFeb 10, 20245.0Thank you for all your help yoana
- DWDavid WoodAug 9, 20215.0Great People... Great Service...
- DWDeborah WilkinsJul 20, 20195.0I needed to buy phone, and I had a few questions. I was blessed to receive help from Rayna, who went over and beyond to help me. She took the time to answer questions and showing me the features on my phone. She is by far one of the best customer service reps I have met in a very long time. She actually wants to help the customer. I've brought phones from different cricket stores, but as long as Rayna works in your store, I will be purchasing from the store on West Union Hills store. Thank you Rayna for your hard work, you're awesome!!!!! You rock!!!!!!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What type of cell phone plans does Cricket Wireless Authorized Retailer offer in Phoenix?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data and no annual contract in their Phoenix store.
Where is Cricket Wireless Authorized Retailer located in Phoenix?
The store is located at 1905 W Union Hills Dr Ste A, Phoenix, AZ 85027.
What are the operating hours for Cricket Wireless Authorized Retailer in Phoenix?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Cricket Wireless require an annual contract for its cell phone plans?
No, Cricket Wireless plans come with no annual contract, offering flexibility for customers.
How can I contact Cricket Wireless Authorized Retailer in Phoenix?
You can reach them by phone at +1 602-942-1112 or visit their website for more information.
Can I visit Cricket Wireless Authorized Retailer online for store-specific information?
Yes, visit https://www.cricketwireless.com/stores/az/phoenix/1905-w-union-hills-dr-ste-a for store details and plans.
What nearby places can I visit for a treat after shopping at Cricket Wireless in Phoenix?
You can visit Jokers Ice Cream and Italian Ice, an ice cream shop and restaurant located nearby for a delicious treat after your visit.
Are there any beauty salons close to Cricket Wireless Authorized Retailer in Phoenix?
Yes, Union Hills is a nearby beauty salon and barber offering beauty and spa services close to the Cricket Wireless store.
Where can I find HVAC services near Cricket Wireless Authorized Retailer?
Comfort One Air Conditioning LLC, an HVAC services and contractor company, is located near the Cricket Wireless store for any heating or cooling needs.
What social media platforms does Cricket Wireless Authorized Retailer use for updates and promotions?
They are active on Facebook, Instagram (@cricketwireless), Twitter (@Cricketnation), TikTok, and YouTube (@CricketNation) to share updates and promotions.