Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Phoenix store today.
Location
Cricket Wireless Authorized Retailer
1602 E Roosevelt St Ste 301, Phoenix, AZ
85006, United States
Hours
Reviews
4.4
130 reviews
5 stars
105
4 stars
6
3 stars
4
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported extremely poor customer service, citing rudeness and unhelpfulness from staff.
Helpful Staff
Despite negative experiences, several reviews highlighted specific employees who provided excellent assistance and were praised for their helpfulness.
Store Cleanliness
Customers appreciated the cleanliness of the store, noting it as a positive aspect of their visits.
Mixed Experiences
While some customers had great experiences, others reported significant issues, indicating inconsistency in service quality.
- LALupita ArroyoDec 27, 20251.0They are so rude and not helpful at all. They were yelling to the point of making a customer cry, I was told. They couldn't help me with my phone problem, and I went to another Cricket store, where they were able to fix it. Honestly, any other location is better than here.
- LFLizcdey FernandezDec 27, 20251.0Terrible service... I needed help transferring service to a new phone I got for Christmas the woman behind the counter said they couldn't help, didn't even try just said I would have to go to where I bought the phone... I should've known better the person she was helping before me received the same treatment... Horrible place horrible service and horrible people..
- EPEsperanza PonceNov 24, 20251.0Mal servicio siempre está una mujer cierra las puertas alas 5 y no quiere abrir
- DDDavidJul 26, 20255.0I had a problem with the internet connection and the store was right there so. She reset my phone in 3 minutes and worked to sure that my phone was working. Good experience with helpful people and more. I recommend Cricket to people who have no interest in long term contracts .
- RVRaymon VelazquezJul 19, 20255.0Mirella helped me upgrade this phone and transfer all my information. I'm so thankful
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
Cricket Wireless Authorized Retailer offers customizable cell phone plans with unlimited talk, text, and data and no annual contract.
Does Cricket Wireless require customers to sign an annual contract?
No, Cricket Wireless plans come with no annual contract for cell phone service.
What are the store hours for Cricket Wireless Authorized Retailer in Phoenix?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is Cricket Wireless Authorized Retailer located?
It is located at 1602 E Roosevelt St Ste 301, Phoenix, AZ 85006.
When did the Cricket Wireless store at 1602 E Roosevelt St open?
This Cricket Wireless Authorized Retailer location opened on March 21, 2023.
How can I contact Cricket Wireless Authorized Retailer in Phoenix?
You can contact the store by phone at +1 602-253-4888.
Where can I find more information about this Cricket Wireless location online?
Visit their official store page at https://www.cricketwireless.com/stores/az/phoenix/1602-e-roosevelt-st-ste-301.
What nearby places can I visit when I come to Cricket Wireless at 1602 E Roosevelt St?
Nearby you can visit K-MOMO for men's clothing, Somos Dental & Orthodontics for dental services, and Ranchie's 24-Hour Laundromat and Dry Cleaners for laundry needs.
Are there grocery stores close to Cricket Wireless Authorized Retailer in Phoenix?
Yes, nearby grocery options include Los Altos Ranch Market, Cardenas Markets, Phoenix Ranch Market III, and Roosevelt 16 Market for fresh and local produce.
Can I combine my visit to Cricket Wireless with other services or activities in the area?
Absolutely, you can visit nearby places like Om Threading and Heena Tattoos for beauty services, Joyeria Ivone for jewelry, or enjoy a meal at La Hacienda Valle Del Sol Mexican restaurant.