Verizon

4.8
644 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Payson, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
300 E State Highway 260, Payson, AZ
85541, United States

Hours

Reviews

4.8
642 reviews
5 stars
587
4 stars
26
3 stars
5
2 stars
8
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Brett, Kade, and Dan.

Wait Times

Several reviews mentioned long wait times, with some customers expressing frustration over delays in service.

Product Knowledge

Customers frequently noted the staff's expertise and ability to explain products and services clearly.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service consistency and promotional issues.

Store Environment

The store was described as clean and well-located, although some customers suggested improvements like music to enhance the atmosphere.
  • KO
    Kathleen O'Malley
    5 days ago
    5.0
    It was a great experience working with Meghan at the Payson, AZ store. She made the entire experience so easy.
  • LO
    Loan Ohland
    Nov 16, 2025
    5.0
    Everyone at Verizon store was very nice and helpful. I’m very impressed with my visit. Megan was awesome with my husband when he had his phone setup. Brett was helping me today and he was very knowledgeable, patient, helpful and very kind. Overall I’m very happy with my visit and my new phone. I had been putting it off getting a new phone but Brett and Megan made it easy and painless so thank you.
  • WB
    Wendy Boyse
    Nov 13, 2025
    5.0
    Kade helped us get everything taken care of. Great asset
  • BL
    Bruce Little
    Nov 12, 2025
    5.0
    Kade was great. I had a bunch of things needed done and me helped with all of them with patience and a smile. Made the whole process easy and enjoyable. Would come back to this location just for his customer service
  • BD
    Billy Doyle
    Nov 8, 2025
    5.0
    Great people very helpful

Frequently Asked Questions About Verizon

What products and brands does Victra in Payson offer?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What are the operating hours of the Victra Verizon store in Payson, AZ?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.