Verizon

4.5
214 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Miami, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2105 U.S. Highway 60, Miami, AZ
85539, United States

Hours

Reviews

4.5
213 reviews
5 stars
166
4 stars
21
3 stars
7
2 stars
0
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Asha, Destiny, and Michael.

Product Knowledge

Customers frequently noted the staff's expertise in explaining products and services, helping them make informed decisions.

Long Wait Times

Several reviews mentioned long wait times due to understaffing, particularly during busy periods, which affected the overall experience.

Billing Issues

Some customers expressed frustration with billing discrepancies and issues related to promotions, indicating a need for clearer communication regarding charges.
  • TS
    Thomas Shaffer
    Dec 19, 2025
    5.0
    Jonathan at the Verizon in globe did a great job! Helped me get the new iPhone air and apple watch and also close out a fraudulent case that happened at Verizon. He made sure I got the best deal possible. Thanks Johnny!
  • AS
    alisha Sanchez
    Dec 7, 2025
    5.0
    This team is all around amazing knowledgeable about the products they sell. Customer service a 10 plus.
  • DH
    Dana haggart
    Aug 15, 2025
    5.0
    The team was very helpful. They clearly informed me what phones were available and what would be the best offer and phone for us.
  • MJ
    Mike Rux Jr.
    Aug 21, 2022
    5.0
    A.J. Helped me out with my technical needs. I was having trouble connecting my Internet and had to reset to get connected to a separate tower from the drive in the mountains. While I was here I experienced AJ interact with a customer that needed help. He was very knowledgeable and was able to help both of us fix our devices and be well on our way. This company deserves to carry the Verizon name!

Frequently Asked Questions About Verizon

What products and brands does Victra — Verizon Authorized Retailer in Miami, AZ offer?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more. They carry brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others.

What are the store hours for the Victra — Verizon Authorized Retailer located at 2105 U.S. Highway 60, Ste 111, Miami, AZ?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.