Business Details
About
Cell Phone StoreTCC
TCC Marana, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 12060 N Thornydale Rd.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
496 reviews
5 stars
458
4 stars
8
3 stars1
2 stars
9
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Stephanie, Daniel, and Rose, for their helpfulness, knowledge, and friendly demeanor.
Efficiency
Many reviews highlighted the quick and efficient service provided by the team, making processes like phone upgrades and account changes seamless.
Promotional Issues
Several customers reported dissatisfaction with unfulfilled promotional offers and billing discrepancies, leading to frustration and a loss of trust.
Store Environment
The store was described as welcoming and well-staffed, with many customers appreciating the personal attention they received.
- DLDouglas LawrenceDec 9, 20255.0Daniel is the best
- SBSelene BaezDec 8, 20255.0We had an excellent experience today. The Verizon representative Stephanie, who helped us was extremely kind, patient, and knowledgeable. She explained everything clearly and made the whole process very easy. Thank you for the great customer service
- LPLuis Miguel PadillaDec 8, 20255.0excellent service, Stephanie did a great job, thanks for all the support
- RKRohnda KaiserOct 20, 20255.0Daniel was extremely helpful and knowledgeable. He really took his time to make sure that we got the right phone for my husband. He even spent extra time showing him how everything works!!
- FSFran StovallSep 14, 20255.0Stephanie was very helpful and friendly, she helped me switched over . Easy and fast great customer service. I highly recommend this store to everyone
Frequently Asked Questions About Verizon
What types of devices can I purchase at Verizon Marana?
You can buy the latest smartphones, tablets, and wireless devices from popular brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for Verizon Marana?
Verizon Marana is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Verizon Marana offer Verizon home internet service?
Yes, they provide Verizon home internet along with other Verizon wireless plans and services.
Can I pick up my online order at Verizon Marana?
Yes, in-store pickup is available for your convenience, including curbside pickup.
Does Verizon Marana provide device financing options?
Yes, the store offers device financing, new lines, upgrades, and prepaid plans.
How can I make an appointment at Verizon Marana?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/
Is Verizon Marana wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking available.
What nearby dining options are available around Verizon Marana?
Nearby places to eat include Domino's Pizza, Dairy Queen (Treat), Dove M Bistro, and Starbucks for coffee and snacks.
Are there any nearby service-related businesses near Verizon Marana?
Yes, you can find services like Great Clips hair salon, Cute Nails Spa, Tangerine Pet Clinic, and The UPS Store 6799 nearby for your convenience.
Where can I find financial services near Verizon Marana?
Nearby financial services include Bank of America ATM, Fry's Money Services, and Western Union to assist with banking and money transfer needs.