Verizon

4.3
524 reviews
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Business Details

5240 W Baseline Rd, Laveen, AZ
85339, United States
(602) 282-0508
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Laveen, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
5240 W Baseline Rd, Laveen, AZ
85339, United States

Hours

Reviews

4.3
524 reviews
5 stars
412
4 stars
29
3 stars
5
2 stars
6
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and friendliness, with specific mentions of employees like Guillermo, Carlos, and Angelique.

Negative Experiences

Several reviews highlighted issues with misleading sales practices, poor service, and lack of accountability from staff, leading to customer dissatisfaction.

Store Environment

Feedback indicated a mix of experiences regarding the store atmosphere, with some customers feeling welcomed and others reporting rudeness and neglect from employees.

Product Availability

Customers expressed frustration over stock issues, with reports of being out of stock on items and problems with order fulfillment.
  • CG
    Christina Gutierrez
    3 days ago
    1.0
    They are the worst store I have been to in over 11yrs. DONT WASTE YOUR TIME coming HERE! They also dont take cash payments!
  • IS
    Ian Scott
    Dec 27, 2025
    3.0
    Clean enough but out of stock on everything
  • SN
    S Newkirk
    Dec 20, 2025
    5.0
    Great customer service
  • YR
    Yubia Rodriguez
    Dec 8, 2025
    5.0
    Thank you guys for helping me with my sim change !
  • SC
    Shalom Calderon
    Nov 27, 2025
    5.0
    I had a fantastic experience with Abraham and Alex at this Verizon. They provided excellent customer service from start to finish. They were kind, helpful, and very professional. They took the time to explain everything clearly, communicated well throughout the process, and made sure all my questions were answered. I really appreciate their patience and willingness to help — it made the entire experience smooth and stress-free. Great team and outstanding service!
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Frequently Asked Questions About Verizon

What products does Verizon at 5240 W Baseline Rd in Laveen offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more like audio accessories, cases, power accessories, wearable devices, laptops, and mobile broadband.

What brands can I find at the Verizon Authorized Retailer in Laveen?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands like Casemate, Otterbox, Mophie, and more.