Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lake Havasu City, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
234 reviews
5 stars
210
4 stars
9
3 stars
4
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being professional, friendly, and helpful, with specific mentions of employees like Jesse, Austin, and Heavenly for their exceptional service.
Operational Issues
Several reviews highlighted significant operational problems, including long wait times and unresolved issues, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, some reported negative interactions with specific employees, indicating inconsistency in service quality.
Knowledgeable Staff
Customers frequently noted the staff's knowledge and ability to assist with various technical issues and phone setups.
- JMJennifer MarkovichDec 30, 20255.0We had a fantastic experience with Michael and Ezra They were both very accommodating and super helpful We will definitely go back to the Verizon on Maricopa in the future š
- JHJana HertzDec 29, 20255.0When I walked into the store, there were no other customers so of course I had great customer service. Both gentlemen were professional and helpful.
- JHJana HertzDec 29, 20255.0When I walked in, no one was in the store, so of course I got excellent service. Both customer service agents were professional, friendly, and helpful.
- DWDon WarrenDec 16, 20251.0went in for some help with my phone 3 workers waited 1hr 30mins for some help never happened i walked out and will not return
- GSGeri SpencerNov 30, 20255.0Very professional and personable. Answered all questions I had and were very patient considering Iām 80 years young!
Frequently Asked Questions About Verizon
What types of wireless devices and accessories does Victra - Verizon Authorized Retailer in Lake Havasu City offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories from brands like Verizon Wireless, Samsung, Apple, and more.
What services can I expect when visiting Victra in Lake Havasu City?
Victra provides new lines, upgrades, new devices, and accessory sales, as well as device protection and mobile broadband services.
What are the store hours for Victra Verizon Authorized Retailer in Lake Havasu City?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM local time.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for your convenience.
What payment options are accepted at Victra in Lake Havasu City?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Victra store?
Yes, Victra provides free Wi-Fi to customers inside the store.
Are there nearby dining options close to the Victra store in Lake Havasu City?
Yes, nearby dining options include Subway, Little Caesars Pizza, El Padrino Italian Bistro, La Toxica Taco Shop, Megan and Erik's Water and Ice, Starbucks, Ohana Poke Bowl, and Montana Steak House.
Where can I get a manicure or beauty treatment near Victra in Lake Havasu City?
Nearby beauty and nail salons include Number One Nails, Foxy's Salon, Great Clips, and #1 Nails, offering nail, hair, and barber services.
Are there other mobile phone stores near Victra in Lake Havasu City?
Yes, nearby mobile phone stores include Verizon, Sprint Store by Sound Solutions, and GoWireless Verizon Premium Retailer, offering additional options for phones and accessories.
What is the address and contact information for Victra in Lake Havasu City?
Victra is located at 3269 Maricopa Ave, Ste 118, Lake Havasu City, AZ 86406. You can reach them by phone at +1 928-302-1941 or email at Info@victra.com.