Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lake Havasu City, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
228 reviews
5 stars
205
4 stars
9
3 stars
4
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting individuals like Jesse, Austin, and Heavenly.
Professionalism
While most reviews noted professionalism, there were instances of unprofessional behavior from some staff members, which negatively impacted customer experiences.
Efficiency
Several customers expressed frustration with long wait times and inefficient processes, particularly during phone activations and account issues.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about specific employees and operational issues that led to dissatisfaction.
Product Knowledge
Customers frequently mentioned the staff's knowledge about products and plans, which contributed to positive interactions and successful resolutions.
- KFKelly FosterOct 30, 20255.0Jesse, Michael and Ezra were all great and got me taken care of quickly...
- LRLogan RankinAug 10, 20255.0Micheal stayed after closing and helped setup our phones with us! I really appreciate the extra time and effort he put in! Thank you, Micheal!
- LMLys murphyAug 8, 20255.0Jaedyn was a great help when I was in a pinch and needed to replace my phone in a state I don’t live in ! I was stressed. He made it easy
- JJJermey JonesAug 4, 20255.0Corey was extremely professional and would recommend anyone to come see him! Thanks again man!🦾
- VVValueGuide/ ValueCardJul 29, 20255.0Jesse the manager at Havasu/ Maricopa location was amazing. Thank you
Frequently Asked Questions About Verizon
What types of wireless devices and accessories does Victra - Verizon Authorized Retailer in Lake Havasu City offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories from brands like Verizon Wireless, Samsung, Apple, and more.
What services can I expect when visiting Victra in Lake Havasu City?
Victra provides new lines, upgrades, new devices, and accessory sales, as well as device protection and mobile broadband services.
What are the store hours for Victra Verizon Authorized Retailer in Lake Havasu City?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM local time.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for your convenience.
What payment options are accepted at Victra in Lake Havasu City?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Victra store?
Yes, Victra provides free Wi-Fi to customers inside the store.
Are there nearby dining options close to the Victra store in Lake Havasu City?
Yes, nearby dining options include Subway, Little Caesars Pizza, El Padrino Italian Bistro, La Toxica Taco Shop, Megan and Erik's Water and Ice, Starbucks, Ohana Poke Bowl, and Montana Steak House.
Where can I get a manicure or beauty treatment near Victra in Lake Havasu City?
Nearby beauty and nail salons include Number One Nails, Foxy's Salon, Great Clips, and #1 Nails, offering nail, hair, and barber services.
Are there other mobile phone stores near Victra in Lake Havasu City?
Yes, nearby mobile phone stores include Verizon, Sprint Store by Sound Solutions, and GoWireless Verizon Premium Retailer, offering additional options for phones and accessories.
What is the address and contact information for Victra in Lake Havasu City?
Victra is located at 3269 Maricopa Ave, Ste 118, Lake Havasu City, AZ 86406. You can reach them by phone at +1 928-302-1941 or email at Info@victra.com.