Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lake Havasu City, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
390 reviews
5 stars
358
4 stars
13
3 stars4
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Joel, Heather, and Andrew.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their patience and ability to handle customer inquiries effectively.
Efficiency
Customers appreciated the quick and efficient service, with many reporting smooth and timely processes during their visits.
Knowledgeability
Staff members were frequently described as knowledgeable, providing clear explanations and assistance with various products and services.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality and staff knowledge, indicating a need for better training.
- LLLisa Lashbrook5 days ago5.0Jon at Verizon was very helpful!
- LRLynda Rick5 days ago5.0Jennifer helped us immediately and figured out my problem and her supervisor, she also helped do some deeper investigation to answer my questions.
- TLTom LucasOct 30, 20255.0Great service
- WWWolfgang “Wolf”Oct 29, 20251.0Cam in multiple times with help with an account and multiple people said they could nothing cause they’re not a “corporate Verizon” waste of time and rental space so what’s your purpose to just show off phones apparently you can’t access any Verizon Info save your time and go somewhere else like T-Mobile
- TBTrisha Kem-Bruesch, Associate BrokerOct 25, 20255.0Customer service was awesome with Kaleb
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Lake Havasu City offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the store hours for Verizon at 1861 Kiowa Ave?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Lake Havasu City offer in-store pickup services?
Yes, in-store pickup is available at this location.
Which brands of devices and accessories does Verizon carry?
Verizon carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Otterbox, and more.
What payment options are accepted at the Verizon Lake Havasu City store?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers at this location.
Can customers recycle their old electronics at Verizon in Lake Havasu City?
Yes, the store offers electronics recycling services.
What nearby places can help me find Verizon's location in Lake Havasu City?
Nearby places like Starbucks and Big Boy Restaurants can serve as landmarks when visiting Verizon at 1861 Kiowa Ave.
Are there dining options near Verizon if I want to grab a meal before or after my visit?
Yes, nearby dining options include Riliberto's Fresh Mexican Food and Subway for quick meals.
What other services and amenities are available near Verizon in Lake Havasu City?
Nearby amenities include Havasu Community Credit Union for financial services and Number One Nails for beauty services.