Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Green Valley, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
373 reviews
5 stars
298
4 stars
20
3 stars
6
2 stars
6
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Marco, Jorge, and Rene.
Professionalism
Several reviews noted the professionalism of the staff, with many representatives being described as attentive and thorough in their assistance.
Sales Practices
There were multiple complaints about aggressive sales tactics and upselling, particularly towards elderly customers, leading to dissatisfaction with unexpected charges.
Store Experience
Customers reported mixed experiences, with some expressing frustration over long wait times and poor service, while others had positive interactions.
Technical Knowledge
Staff were frequently commended for their technical expertise and ability to explain products and services clearly.
- LBLynee BrownNov 17, 20255.0Bernardo was perfect. My sister and I aren’t super techy. He explained what we needed in ways that made sense. He helped figure out changes to our plans that save us money AND provide more services. There was no pressure!! Thank you, Bernardo!!!
- MRMarcia RoseOct 29, 20255.0Had a major issue with viruses on phone and some bogus websites I was unable to clear. They helped me clean up everything and add the appropriate virus blockers etc to get everything back in order The person helping me only took about 15 minutes. Very polite and patient
- DCDiane CorbinOct 12, 20255.0Marco was so great at explaining things and extremely patient with my slow understanding. THANKS MARCO
- CBCathy BarretteOct 8, 20255.0Service was great Verizon rep was very knowledgable..saved me $$ wherever he could!!
- SSSuzannah de SousaOct 6, 20255.0Jorge is an outstanding professional. He listens to his customers. He practices state-of-the-art technological skills and teaches customers how to best use mobile phones, IPads, Smartwatches and internet equipment. He remains calm and answers questions. Best of all, Jorge will develop the best customised Verizon service plan to meet your needs and budget. It is rare to see a shop with such energetic and cooperative coworkers. Bernardo and Marco offer their personal insights on Verizon's current promotions the fine accessories. It is a delight to purchase all your electronic needs at the Green Valley Verizon Store
Frequently Asked Questions About Verizon
What products and services does Victra offer at the Green Valley location?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the operating hours for the Victra Verizon Authorized Retailer in Green Valley?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for customers.
What payment options are accepted at Victra in Green Valley?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which wireless brands are available at the Victra store in Green Valley?
The store carries Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, and others.
Is free Wi-Fi available at Victra in Green Valley?
Yes, the store offers free Wi-Fi for customers.
What languages are spoken at the Victra Verizon Authorized Retailer in Green Valley?
Customers can receive assistance in both English and Spanish at this location.
Where is Victra located and how can I contact the store?
Victra is located at 250 W Continental Rd, Ste 514, Green Valley, AZ 85622. You can reach them by phone at +1 520-648-7040 or via email at Info@victra.com.
What nearby places can I visit around Victra in Green Valley?
Nearby, you can visit Starbucks for coffee, Green Valley Jewelers for shopping, and the Spa at Madera Canyon for relaxation.
How can nearby locations like Green Valley Jewelers and Starbucks enhance my visit to Victra?
You can enjoy shopping for jewelry at Green Valley Jewelers before or after your visit, and grab a coffee or a snack at Starbucks located nearby for added convenience and enjoyment.
Are there any medical and personal care services near Victra in Green Valley?
Yes, near Victra you can find Skintastics medical spa and Xcape Full Service Salon and Spa for personal care and beauty services.