Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Glendale, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
1,056 reviews
5 stars
757
4 stars
66
3 stars
24
2 stars
28
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or unhelpful.
Sales Practices
Concerns about misleading sales tactics and unauthorized charges were frequently mentioned, with customers feeling pressured into purchases.
Wait Times
Long wait times were a common complaint, with customers reporting waits of over an hour to receive assistance.
Knowledgeable Staff
Several customers highlighted the professionalism and knowledge of specific staff members, particularly in resolving issues and providing information.
Store Operations
Issues with store hours and staffing were noted, including early closures and insufficient staff to handle customer volume.
- BBBoujiee bby1 day ago5.0Jo was very helpful got me exactly what I wanted right before Christmas and was very informational great customer service now I’m with Verizon and happy to be a new customer thanks to Jo
- TLTina Lancaster3 days ago5.0When I went into the store today everything was great. I went in the other day and there were people waiting which happens however there was no sign in sheet for customers to be able to tell how long there wait may be and deciding if they wanted to wait or leave. It really helps.
- ASAGG SnipesNov 14, 20255.0My guy Dom manifesting a surprise for my grandpa and a new phone box for his Home phone. To make calls. He was also struggling with a pen but we managed to also get that figured out. Skullzeeez drop a follow.
- LPLaura PernasNov 8, 20251.0Muy mal servicio, hacen esperar mucho tiempo a los clientes en la tienda, muy mal información para venderte los productos, al final nunca es la cantidad que te dicen, siempre terminas pagando más de lo normal de $309 aproximadamente que quedaba la cuenta, terminamos pagando más de $800 y todo por la mala información ir nos dieron, te venden cualquier servicio sin decirte la verdad por tal de vender, mi familia y yo nos sentimos súper mal con todos ellos
- FKFlynn KellyOct 31, 20255.0We dealt with Jason and Nicki and they are the reason we buy from this Verizon store. Not only are they great to deal with they are a lot of fun to deal with. Great change of pace. On a side note Susie their Manager is great as well.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Glendale, AZ?
You can find a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more at the Verizon store in Glendale, AZ.
What are the store hours for the Verizon Glendale location?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does the Verizon store in Glendale offer in-store pickup?
Yes, the Verizon store offers in-store pickup for orders.
What payment methods are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What services does the Verizon Glendale store provide?
Services include new lines, upgrades, new devices, and accessories.
Which brands are available at the Verizon Authorized Retailer in Glendale?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Urbanista.
Can I get free Wi-Fi at the Verizon store in Glendale?
Yes, the store offers free Wi-Fi to customers.
What are some nearby places I can visit around the Verizon store on Northern Avenue?
Nearby places include Chipotle Mexican Grill for dining, Mountain America Credit Union for banking needs, and Saguaro Ranch Park for outdoor activities.
Are there other mobile phone stores near the Verizon store in Glendale?
Yes, nearby mobile phone stores include AT&T Authorized Retailer - Prime Communications and T-Mobile stores, giving you various options for wireless service providers.
How can nearby services like UPS Access Point and LibertyX Bitcoin ATM help customers visiting Verizon?
UPS Access Point nearby allows for convenient shipping and package pickup, while LibertyX Bitcoin ATM offers easy access to bitcoin transactions, complementing your visit to Verizon for tech and communication needs.