Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Gilbert for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
79 reviews
5 stars
45
4 stars1
3 stars1
2 stars
5
1 star
27
- NNNickSep 26, 20251.0Estevan gave us the wrong information and screwed us over on a promotion. I had to talk with 4 different sales reps call in 3 different times. Was a miserable experience because we could not get the right help we needed. Would not recommend coming in here.
- ELErick LarsonSep 20, 20251.0I came in for an upgrade and a was lied to be Estevan. He told me I could keep my current plan with the deal he was giving me. Find out 1 month later he changed my plan. I was also told my monthly rate would not increase. This also increased. I went to the store to try get it resolved. I told them I was lied to and they did not care. They said the only option was to cancel the contract and pay 50 even though what I was told was completely incorrect. I would stay away from this store. They lie and then refuse to work with you to get it resolved.
- LNLynessa NicholsSep 18, 20255.0Well staffed-friendly helpful knowledgeable staff, convenient kiosk services as well.
- TMTJ MX397Aug 27, 20251.0Terrible experience. Google says they are open til 7, but apparently they close at 6. We were inside at 6 but stepped outside to meet our son who had just arrived, and they would not let us back in. Employees were extremely rude. We’ve been Verizon customers for many years and this was very disappointing. We’ll definitely be back escalating this further through customer service. 👎
- KKKimberleyAug 16, 20255.0I agree! James deserves a raise! Initially, we went to the Verizon Store on Val Vista and Baseline, but the customer service there was TERRIBLE!!! They didn’t listen to my needs, concerns or what I was looking for. They were only concerned with trying to upsell me to the most expensive products and insisted that was all they offered. So we walked out and ended up, thankfully, meeting James Chapman at this Verizon store. He was absolutely INCREDIBLE to work with!!! He was so kind and genuinely listened to my needs and concerns. He made me feel like he was genuinely concerned about what would work best for me and my family. Even though this Verizon store is more out of the way, I would make that drive anytime to be able to work with James again!!! I will tell everyone to head to this store and ask for James to help them!!! Thank you James for your excellent customer service!!! We can’t wait to work with you again!!!
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Gilbert?
The Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours of the Verizon Gilbert store?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
What services does Verizon Gilbert offer for business customers?
They provide business cell phones, mobile hotspots, tablets, laptops, and mobile, wireless internet, and voice plans.
How can I schedule an appointment or pick up an online order at this Verizon store?
You can schedule an in-store appointment or place orders online. Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
What payment methods are accepted at Verizon Gilbert?
The store accepts payments via check, debit card, and mobile NFC; it does not require cash only payments.
Is free Wi-Fi available at the Verizon Gilbert location?
Yes, free Wi-Fi is available for customers inside the store.
What is the address and contact number for Verizon in Gilbert?
The store is located at 4770 E Ray Rd, Ste 103, Gilbert, AZ 85296. Main phone is +1 800-880-1077 and mobile phone is +1 866-644-4532.
Are there dining options near the Verizon Gilbert store?
Yes, nearby restaurants include YC's Mongolian Grill, Rubio’s Mexican and Seafood, Habit Burger & Grill, Applebee's Grill + Bar, Raising Cane's, Black Rifle Coffee Company, and Texas Roadhouse, offering a range of Asian, Mexican, American, fast food, coffee, and steakhouse options.
What financial services are available near the Verizon Gilbert store?
Several banks and financial centers are nearby including Bank of America Financial Center, Bank of America ATM and Mortgage services, Chase Bank, Comerica Bank, and Desert Financial Credit Union.
Can I find other mobile phone stores or accessory retailers close to Verizon Gilbert?
Yes, nearby mobile phone and accessory stores include GoWireless Verizon Premium Retailer, Victra — Verizon Authorized Retailer, and Target Store Gilbert-Se which also offers mobile phones.