Business Details
About
Cell Phone Store
TCC Flagstaff, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1800 S Milton Rd.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
1,017 reviews
5 stars
943
4 stars
19
3 stars4
2 stars2
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Barrett, Daniel, and Hector.
Efficiency
Several reviews noted quick service and efficient problem resolution, with many customers appreciating the speed of transactions.
Knowledgeable Staff
Customers frequently mentioned the staff's knowledge and ability to answer questions thoroughly, enhancing their overall experience.
Mixed Experiences
While many had positive interactions, some customers reported frustrating experiences, particularly with order processing and customer service responsiveness.
Assistance with Setup
Customers appreciated the assistance provided in setting up new devices and plans, with staff going above and beyond to ensure satisfaction.
- DSdonald spencer2 days ago5.0Jaden helped me get situated, more then happy with the outcome. Will be coming back for future changes.
- TCThe Aviator ChannelNov 4, 20251.0Having 1 employee for the whole store is ridiculous! Hire more people!
- DWDrew WartenburgOct 30, 20255.0After limping through weeks with waning battery life the pain of buying a new phone finally outweighed using my iPhone 13. We had a smooth and easy experience at this store and barely had any wait time before getting started. Chandler was helpful and to the point, making sure our phone plan was up to date and that everything lined up for a pair of new phones. Available add-ons were all touched on without any upsale pressure, and we were out the door in less than an hour. Service can make a big difference jumping through the hoops of upgrading and transferring everything from an old to a new phone. 10/10 recommend.
- CDChance DaultonOct 30, 20255.0Stopped in today and Simon was very helpful getting me set up with my new home internet! Will be coming back here for my future needs.
- NSNick SullivanOct 7, 20251.0Ordered an iphone for express pickup and was pleasently surprised to spend the rest of my day with customer service and this store location learning that after purchasing this phone that it could not be processed and cancelling the order wasnt possible without spending copious hours with online customer service. No help or urgency from staff at this location, it was a "figure it out yourself" experience. Futhermore, the staff infomed me that they knew of this issue previously where the phone "can not" be processed, why not just take the phone off the site until it can be purchased. So frusturating. Would leave zero stars if possible.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store on 1800 S Milton Rd in Flagstaff?
You can find smartphones, tablets, wireless devices, accessories like phone cases and chargers, smart watches, and internet devices at the Verizon store.
What are the Verizon store's operating hours?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store offer Verizon home internet services?
Yes, the store offers Verizon home internet services along with cellular devices and plans.
Can I pick up my online order at this Verizon location?
Yes, this Verizon store offers in-store pickup for online orders.
Does the Verizon store provide device activation and financing services?
Yes, device activation and device financing are among the services provided at the Verizon store.
What are some nearby places I can visit before or after shopping at the Verizon store?
Nearby places include Flagstaff Escape Space for entertainment, The Geekery and Geekery Games hobby shops, and Red 115 Salon Spa for beauty services.
Are there dining options close to the Verizon store at 1800 S Milton Rd?
Yes, nearby dining includes My Pita Wrap (Mediterranean), Flame Broiler (Korean fast food), El Capitan Fresh Mexican Grill, and Nimarco's Pizza West.
How can public transit or local spots help me find the Verizon store?
The Verizon store is located near landmarks such as Unity of Flagstaff church and popular local businesses like the Trail Crest Brewing Company, making it easy to find while exploring the area.
Does the Verizon store support both consumer and business wireless needs?
Yes, the Verizon store serves both consumers and business customers with the latest devices and Verizon network coverage including 5G service.
Where can I book an appointment at the Verizon store?
You can book an appointment at the Verizon store through their reservation page at https://www.tccrocks.com/appointments/.