Business Details
About
Cell Phone StoreTCC
TCC Flagstaff, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1800 S Milton Rd.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
1,022 reviews
5 stars
948
4 stars
19
3 stars4
2 stars2
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Barrett, Daniel, and Chandler.
Staffing Issues
Some reviews expressed frustration over long wait times and inadequate staffing, suggesting that the store needs more employees to handle customer volume.
Mixed Experiences
While many customers had positive interactions, a few reported negative experiences, particularly regarding order processing and customer service from certain staff members.
Product Knowledge
Several customers noted the staff's expertise in explaining options and assisting with phone setups, contributing to a smooth purchasing experience.
- MCMopDavid Coonsmith1 day ago5.0Jaden was great, helped me fix my problem so fast, will be coming back to him in the future.
- JMJermey Manbun1 day ago5.0Went back to Jaden for help with my phone, very phone smart. Helped with my issue in seconds!
- MPMarilyn PoirierDec 29, 20255.0Emma is fantastic. She is so helpful and doesn't make you feel like your stupid about phones. She is a great asset to your corporation. She deserves a raise.
- BLBelem LopezDec 26, 20255.0Jaden was great, helped me connect to Verizon services again.
- JLJeff LashleyDec 24, 20255.0Chandler was the best. I was worried about losing my phone, he was perfect in his assistance.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store on 1800 S Milton Rd in Flagstaff?
You can find smartphones, tablets, wireless devices, accessories like phone cases and chargers, smart watches, and internet devices at the Verizon store.
What are the Verizon store's operating hours?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store offer Verizon home internet services?
Yes, the store offers Verizon home internet services along with cellular devices and plans.
Can I pick up my online order at this Verizon location?
Yes, this Verizon store offers in-store pickup for online orders.
Does the Verizon store provide device activation and financing services?
Yes, device activation and device financing are among the services provided at the Verizon store.
What are some nearby places I can visit before or after shopping at the Verizon store?
Nearby places include Flagstaff Escape Space for entertainment, The Geekery and Geekery Games hobby shops, and Red 115 Salon Spa for beauty services.
Are there dining options close to the Verizon store at 1800 S Milton Rd?
Yes, nearby dining includes My Pita Wrap (Mediterranean), Flame Broiler (Korean fast food), El Capitan Fresh Mexican Grill, and Nimarco's Pizza West.
How can public transit or local spots help me find the Verizon store?
The Verizon store is located near landmarks such as Unity of Flagstaff church and popular local businesses like the Trail Crest Brewing Company, making it easy to find while exploring the area.
Does the Verizon store support both consumer and business wireless needs?
Yes, the Verizon store serves both consumers and business customers with the latest devices and Verizon network coverage including 5G service.
Where can I book an appointment at the Verizon store?
You can book an appointment at the Verizon store through their reservation page at https://www.tccrocks.com/appointments/.