Verizon

4.8
1040 reviews
TCC, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola

About

Cell Phone Store
TCC Flagstaff, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1800 S Milton Rd.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Verizon
1800 S Milton Rd, Flagstaff, AZ
86001, United States

Hours

Reviews

4.8
1,017 reviews
5 stars
943
4 stars
19
3 stars
4
2 stars
2
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Barrett, Daniel, and Hector.

Efficiency

Several reviews noted quick service and efficient problem resolution, with many customers appreciating the speed of transactions.

Knowledgeable Staff

Customers frequently mentioned the staff's knowledge and ability to answer questions thoroughly, enhancing their overall experience.

Mixed Experiences

While many had positive interactions, some customers reported frustrating experiences, particularly with order processing and customer service responsiveness.

Assistance with Setup

Customers appreciated the assistance provided in setting up new devices and plans, with staff going above and beyond to ensure satisfaction.
  • DS
    donald spencer
    2 days ago
    5.0
    Jaden helped me get situated, more then happy with the outcome. Will be coming back for future changes.
  • TC
    The Aviator Channel
    Nov 4, 2025
    1.0
    Having 1 employee for the whole store is ridiculous! Hire more people!
  • DW
    Drew Wartenburg
    Oct 30, 2025
    5.0
    After limping through weeks with waning battery life the pain of buying a new phone finally outweighed using my iPhone 13. We had a smooth and easy experience at this store and barely had any wait time before getting started. Chandler was helpful and to the point, making sure our phone plan was up to date and that everything lined up for a pair of new phones. Available add-ons were all touched on without any upsale pressure, and we were out the door in less than an hour. Service can make a big difference jumping through the hoops of upgrading and transferring everything from an old to a new phone. 10/10 recommend.
  • CD
    Chance Daulton
    Oct 30, 2025
    5.0
    Stopped in today and Simon was very helpful getting me set up with my new home internet! Will be coming back here for my future needs.
  • NS
    Nick Sullivan
    Oct 7, 2025
    1.0
    Ordered an iphone for express pickup and was pleasently surprised to spend the rest of my day with customer service and this store location learning that after purchasing this phone that it could not be processed and cancelling the order wasnt possible without spending copious hours with online customer service. No help or urgency from staff at this location, it was a "figure it out yourself" experience. Futhermore, the staff infomed me that they knew of this issue previously where the phone "can not" be processed, why not just take the phone off the site until it can be purchased. So frusturating. Would leave zero stars if possible.

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store on 1800 S Milton Rd in Flagstaff?

You can find smartphones, tablets, wireless devices, accessories like phone cases and chargers, smart watches, and internet devices at the Verizon store.

What are the Verizon store's operating hours?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.