Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Flagstaff, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
342 reviews
5 stars
283
4 stars
23
3 stars
8
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Logan, Alex, and Hannah.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service from specific employees, particularly regarding upselling and lack of assistance.
Store Management
Several reviews mentioned issues with store management, including understaffing during busy times and unprofessional behavior from some managers.
Product Knowledge
Customers appreciated the staff's product knowledge and ability to explain options clearly, although some felt misled about pricing and plans.
Service Issues
A few customers reported ongoing service issues with their phones and dissatisfaction with the resolution process.
- EAEd AyalaDec 27, 20255.0Took us through it all smoothly and was calm
- BCBobby CortazarDec 19, 20255.0Dude was great
- TNTiffany NorrisDec 16, 20255.0Great service. Highly recommend. Very knowledgeable customer service and efficient delivery. I came in wanting to make some significant changes to my account. I left with all my needs met and a new home internet system ahead of when it was to be delivered.
- DEDavid ElamDec 4, 20255.0Matt at the Verizon store in Flagstaff very polite and helpful for me to get a new phone please give Matt a reward for being such a good service customer for Verizon please happy customer David
- LCLaura CavaliereNov 22, 20255.0Logan was wonderful and the manager as well I will recommend this store to everyone I know
Frequently Asked Questions About Verizon
What products and services does the Verizon store in Flagstaff offer?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the operating hours of the Flagstaff Verizon store?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Where is the Flagstaff Verizon store located?
It is located at 2625 S Woodlands Village Blvd, Ste 500, Flagstaff, AZ 86001.
What payment options are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store in Flagstaff offer in-store pickup?
Yes, in-store pickup is available at this location.
Is the Verizon Flagstaff store wheelchair accessible and does it have parking?
Yes, the store has wheelchair accessible parking.
Which brands can I find at the Flagstaff Verizon store?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What should I know about nearby places when visiting the Verizon store?
Nearby, you can find places like Salon Chateau for beauty services, Fitness Collective for workouts, and Pho Kim for dining, enhancing your visit to the area.
Are there convenient nearby food options when visiting the Verizon store?
Yes, there are several nearby restaurants including IHOP for breakfast and brunch, Firehouse Subs for sandwiches, and Your Pie for pizza and vegetarian options.
What local amenities are near the Verizon store that could be useful for errands or services?
Near the store are places like Staples for office supplies, Bank of America ATM for banking, and UPS Access Point location for courier services.