Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Chandler, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Diego, Daniel, and Adam.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their ability to handle customer inquiries and issues effectively.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality and misinformation, leading to frustration.
Efficiency
Customers appreciated the quick service and efficiency in resolving issues, with many noting they were in and out of the store in a timely manner.
Product Knowledge
Staff members were frequently commended for their knowledge about products and services, helping customers make informed decisions.
JG
joseph gold
Nov 3, 2025
5.0
Sterling, Luke, Brenden are the best. Thanks again for getting me situated for taking the time to explain even when I wasn’t in the best of moods. Keep up the great work.
JH
Jonathan Hicks
Oct 21, 2025
5.0
Brandon is a super pro, got me completely set up perfectly!
AK
arita kiage
Sep 28, 2025
5.0
Awesome customer service migrating my number to Verizon. Much appreciation to the store manager Brenden! 🤝
AS
aujanee’ shelton
Sep 27, 2025
5.0
if you come to this store definitely ask for luke and sterling, they are the most amazing/ patient individuals you’ll meet.
the manager is was always patient and kind (brenden).
i came to purchase and switch my devices over to a prepaid plan (and they helped me with the entire process considering the time and energy it took, their consistency was well worth the money spent.
EM
Eugene Milchak
Sep 27, 2025
5.0
Great service provided by professional and friendly staff.