Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Casa Grande, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
281 reviews
5 stars
243
4 stars
18
3 stars0
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kyle, Cecy, and Lynk.
Service Wait Times
Several reviews noted long wait times for assistance, with some customers expressing frustration over being ignored or not acknowledged.
Sales Practices
There were mixed reviews regarding sales practices, with some customers feeling upsold or misled about promotions, while others appreciated the thorough explanations provided.
Store Environment
Customers enjoyed the welcoming atmosphere of the store, describing it as friendly and comfortable.
Technical Assistance
Many customers appreciated the technical support provided by staff, particularly in setting up new devices and addressing issues.
- JBJan BednorzOct 24, 20251.0I have a new phone and the directions are incorrect I count on this to get me where I need to go. Please help
- PKPatrick KeenanSep 4, 20254.0They have great service but are higher priced than most other carriers. Never had a problem with Verizons service i have been a loyal customer for a while.
- LFLlyn FulmerJul 17, 20255.0Cecelia was great!
- LMLinda MagsamJun 9, 20255.0Cecy was awesome. Thank you and keep up the great customer service!
- DLDietta LopezJun 6, 20255.0Clem is very helpful and experienced. Thank you.
Frequently Asked Questions About Verizon
What types of products does Verizon at 2820 N Pinal Ave offer?
Verizon offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and device protection.
What services can I get at the Verizon Authorized Retailer in Casa Grande?
You can get new lines, upgrades, new devices, and accessories at the store.
What are the operating hours of the Verizon store in Casa Grande?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at the Verizon retailer?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does this Verizon store support in-store pickup for orders?
Yes, the store offers in-store pickup services for customers.
Can I recycle old electronics at the Verizon store?
Yes, the Verizon store has an electronics recycling program.
What languages are spoken at the Verizon Casa Grande store?
The staff at the store speak English and Spanish to assist customers.
Which nearby restaurants can I visit before or after visiting Verizon?
Nearby restaurants include Subway, L' Grande Cafe, Barro's Pizza, Taco Bell, SNOWFOX, and Starbucks, perfect for grabbing a meal or coffee.
What nearby stores can help me with hardware or home supplies around the Verizon store?
You can visit Valley Ace Hardware or Ace Hardware stores nearby for your hardware and building supply needs.
Where can I get printing or shredding services near Verizon?
The UPS Store locations nearby offer printing, packing supplies, freight services, and shredding services through Shred Nations inside one store.