Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bullhead City, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
301 reviews
5 stars
237
4 stars
14
3 stars
12
2 stars
6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Ryan, Jose, and Helen.
Technical Support
Several reviews highlighted the staff's ability to resolve technical issues quickly and effectively, with positive feedback on employees like Joni and Jacob.
Store Management
There were mixed reviews about store management, with some praising the organization and attentiveness of managers like Louis, while others criticized the lack of support and poor management practices.
Wait Times
Customers expressed frustration with long wait times and lack of acknowledgment upon entering the store, indicating a need for better staffing during busy periods.
Negative Experiences
A number of reviews reported negative experiences, including unhelpful staff, issues with billing, and poor customer service, leading to dissatisfaction with the store.
- RTRichard Twellman4 days ago5.0America was the nicest associate's I’ve ever dealt with in my 65 years on earth. Kind, patient, caring. Whatever you pay her is not enough. Ideal employee who makes your brand what it is.
- DYDonna YoungNov 6, 20255.0I had issues with my phone. All of a sudden it would not let me call anyone (said the numbers were restricted) or let anyone call me! Nothing worked. I took the phone to this store, and gave it to the young man behind the counter. His name is Ryan. It took quite a few minutes. The phone would not even let him call inside Verizon number! He had not seen that problem before. However, he did not give up and eventually - incredibly, he got the phone to work! Not only is Ryan knowledgeable and skillful, he also is so wonderfully courteous and polite. Stays calm and focused until the problem is solved! He is actually the best staff worker in any Verizon store I have even been to - if I owned a company I would want all of my employees to be so personable!
- DRDarian RandlesOct 29, 20255.0Danyelle was very nice and polite and super helpful! :) Thank you so much!
- WHWilliam HillOct 7, 20255.0Ms America assisted me today and did an AMAZING JOB. Courteous, very intelligent ,l job knowledge and quiet professional. Thank you so much, promote
- RSRoberta StandridgeSep 13, 20255.0RYAN is an perfect example for providing SUPERIOR customer care. He thoroughly explained the situation and quickly resolved the issue. He allowed us to remain in the store for a few minutes to clear up some files. While we were there we observed his interaction with another customer and again he was flawless. He represents the Verison brand in a most professional manner! Verison is fortunate to have Ryan as a member of their team! Thank you!
Frequently Asked Questions About Verizon
What products does Victra — Verizon Authorized Retailer in Bullhead City offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands are available at Victra in Bullhead City?
Victra carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
What services does Victra provide at the Bullhead City location?
The store offers new lines, upgrades, new devices, and accessories with in-store pickup service available.
What are the store hours for Victra in Bullhead City?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Victra located in Bullhead City, AZ?
Victra is located at 2250 Hwy 95, Ste 546, Bullhead City, AZ 86442.
What payment options are accepted at Victra Bullhead City?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra Bullhead City offer in-store pickup?
Yes, Victra offers in-store pickup services for customer convenience.
Are there any nearby places to visit after shopping at Victra in Bullhead City?
You can visit nearby spots like Sport Clips Haircuts for grooming, Nutrtion One for healthy food, or enjoy a meal at Subway or Humberto's Taco Shop.
Which nearby restaurants can customers visit near Victra in Bullhead City?
Nearby restaurants include MrBeast Burger, Hibachi Buffet, Foodie Grill, Wendy's, Little Caesars Pizza, McDonald's, and Popeyes® Louisiana Kitchen.
What nearby retail stores are close to Victra in Bullhead City?
Customers can also visit retail stores such as Kmart, Hobby Lobby, Ashley furniture store, and Sears Appliance Repair nearby.