Verizon

4.5
267 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Buckeye, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1580 N Verrado Way, Buckeye, AZ
85396, United States

Hours

Reviews

4.6
263 reviews
5 stars
225
4 stars
12
3 stars
3
2 stars
1
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and accommodating during their visits.

Sales Practices

Several reviews expressed concerns about misleading sales tactics and unexpected charges, leading to feelings of being scammed.

Staff Knowledge

Customers frequently highlighted the expertise of staff members in explaining products and services.

Service Speed

While many customers appreciated quick service, some reported long wait times, especially during busy periods.

Positive Experiences

Numerous reviews mentioned exceptional experiences with specific employees, recommending them for their professionalism and friendliness.
  • CF
    Christina Fletcher
    Nov 12, 2025
    1.0
    Do not place an online order for this location. Hours later, we never got the pickup email so we called. She told us to go in the store at 4pm. When we get there all they had were excuses and no solutions. We couldn't complete in store, they couldn't access the order, nothing. What a waste of a trip. This was an add line, transfer from AT&T that now we are considering staying where we are. This is ridiculous and the people working are useless.
  • SC
    Sarah C
    Nov 5, 2025
    1.0
    Go somewhere else if you need to buy accessories especially if there are people in front of you . If there are people in front of you you’re gonna wait regardless how long they’re gonna take. It’s only one person till 11. So if someone is opening up a new account you’ll be waiting that entire time till they’re done. No sense of urgency.
  • WH
    Wendy Hughes
    Nov 1, 2025
    5.0
    Wonderful sales rep! She made sure I didn’t pay more than necessary and was very patient.
  • JV
    José Vega
    Oct 18, 2025
    5.0
    Today I give this Verizon a five-star only because of Evelyn. Evelyn was very accommodating she did her research about a question and was able to explain thoroughly. Thank you.
  • JV
    Joseph Virgil
    Oct 14, 2025
    5.0
    The store was great. Aaron was transparent with the deals and bill expectation.

Frequently Asked Questions About Verizon

What types of products does the Verizon store in Buckeye offer?

The Verizon store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the regular business hours for the Verizon store on Verrado Way?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.