Verizon

3.7
831 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Avondale for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
10120 W Mcdowell Rd, Avondale, AZ
85392, United States

Hours

Reviews

3.5
554 reviews
5 stars
278
4 stars
65
3 stars
36
2 stars
31
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Gustavo, Angel, and Christian, while others reported poor service and rudeness from employees.

Wait Times

Numerous reviews highlighted long wait times for service, with some customers expressing frustration over the lack of urgency and efficiency in handling customers.

Billing Issues

Several customers experienced problems with billing, including incorrect charges and difficulties in resolving issues, leading to dissatisfaction with the overall service.

Store Management

Feedback indicated mixed experiences with store management, with some customers appreciating the efforts of managers to resolve issues, while others criticized the lack of support and organization.
  • MH
    Monique Hernandez
    3 days ago
    5.0
    Honestly, the young latina lady that helped me was amazing. I went in knowing exactly the upgrade I wanted and she had me in and out in about 30 min. She was quick and not pushy at all, my husband ended up getting his upgrade too. This is an actual Verizon store where they honor deals and don't have up front fees. This is my go to store!
  • DB
    Delfino Del Bosque
    Jan 5, 2026
    1.0
    Gustavo was rude and unhelpful.
  • HH
    Hector Hernandez
    Dec 9, 2025
    1.0
    LOOK THROUGHT THE REVIEWS OTHERS WILL SAY THE SAME. Will reverse auto payments to take away discounts but will accept debit card payments from the same bank account.
  • ZT
    zharia tucker
    Dec 3, 2025
    5.0
    Always love the customer service. Gustavo was great and very professional. Helped me and my brother and we got an amazing deal. Really cared about our needs and ensured we would be happy with our products for the long haul. Walking us through the plan a full set up and even helped us save on streaming services through their promotions. Very grateful for Gustavo and the rest of the team for phenomenal service
  • JB
    jose bellaloum
    Nov 29, 2025
    1.0
    Nul et pas simpa

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Avondale?

The Verizon store in Avondale is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Which mobile brands are available at the Verizon Avondale store?

The store offers a variety of brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.