Verizon

4.8
124 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Apache Junction’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
189 W Apache Trl, Apache Junction, AZ
85120, United States

Hours

Reviews

4.8
120 reviews
5 stars
113
4 stars
1
3 stars
0
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Jackie, Marissa, and Everest.

Sales Experience

Many reviews highlighted positive experiences during the sales process, with staff going above and beyond to assist customers in upgrading their devices and plans.

Store Environment

The store was described as welcoming and well-staffed, contributing to a pleasant shopping experience.

Technical Support

Some customers reported issues with technical support, particularly regarding trade-ins and account management, leading to frustration.

Overall Satisfaction

Overall, the majority of customers expressed high satisfaction with their experiences, particularly with specific employees like Jackie and Marissa.
  • KR
    Katrina Rohla
    2 days ago
    5.0
    I came in with an exploded phone in a tight situation and Everest helped me get a new phone for an amazing price! He was so kind and understanding, not to mention I was in and out in less than an hour! I will definitely be coming back!!
  • KR
    Kelsey Redman
    4 days ago
    5.0
    Jackie from Apache Junction was the best!! She helped my entire family get set up with new phones and it was seamless. I work 10 hour shifts so she even worked late to ensure I could transfer everything from my own phone outside of her work hours! Greatly appreciated the customer service and help we received! Would highly recommend switching from TMobile!
  • JF
    Jessica Foster
    Nov 15, 2025
    1.0
    Lying scammers. The salesman convinced me to purchase an additional phone that I didn't need, saying the cost would be lower per month by purchasing three instead of two on a business plan. This was of course a total lie, and now I'm stuck with a monthly bill that is $64 higher than quoted. When I called to complain about this he kept blowing me off and saying he would look into it, until it was too late. Now I'm wasting hours of my time calling Verizon, and am locked into a bill of $254/ month for three years. I am a small business facing so many increasing costs, and this one is just insulting since it was something I did not need. The salesman is still working there and I can only assume still scamming people to increase his sales.
  • JJ
    Joanne
    Nov 13, 2025
    5.0
    Marissa gave me awesome customer service she has been so amazing and helpful. She gave me 110% service when i came in. She tended to all my needs thank you for having her!
  • LH
    Laura Henriksen
    Nov 12, 2025
    5.0
    We worked with Marissa on transferring phone service and she was amazing. She made sure that we would be able to access her in the future, which would make our experience better as she already knows our situation and needs. Very thorough and professional and kind.

Frequently Asked Questions About Verizon

What services does Verizon at 189 W Apache Trl provide?

Verizon offers wireless sales, device upgrades for brands like Apple, Samsung, Google, and Motorola, Verizon plans, accessories, and exclusive Verizon services.

What are the store hours for Verizon in Apache Junction?

Monday and Friday to Saturday: 8:30 AM to 7:00 PM; Tuesday to Thursday: 9:00 AM to 6:00 PM; Sunday: 11:00 AM to 7:00 PM.