Verizon

4.8
128 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Apache Junction’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
189 W Apache Trl, Apache Junction, AZ
85120, United States

Hours

Reviews

4.8
124 reviews
5 stars
117
4 stars
1
3 stars
0
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Marissa, Jackie, and Everest, for their exceptional service, patience, and willingness to help.

Positive Experiences

Numerous reviews highlighted positive experiences with staff, noting quick service, helpfulness, and a friendly atmosphere.

Sales Issues

Some customers reported negative experiences related to sales tactics, feeling misled about pricing and plans, leading to dissatisfaction.

Store Environment

The store was described as welcoming and well-staffed, with many customers appreciating the new location and its convenience.
  • JC
    jan carda
    Dec 30, 2025
    5.0
    Awesome experience with Jackie, kind patient and very helpful
  • ZM
    Zachery Malone
    Nov 30, 2025
    5.0
    Marisa was amazing truly appreciate her time definitely will be back
  • KR
    Katrina Rohla
    Nov 21, 2025
    5.0
    I came in with an exploded phone in a tight situation and Everest helped me get a new phone for an amazing price! He was so kind and understanding, not to mention I was in and out in less than an hour! I will definitely be coming back!!
  • KR
    Kelsey Redman
    Nov 19, 2025
    5.0
    Jackie from Apache Junction was the best!! She helped my entire family get set up with new phones and it was seamless. I work 10 hour shifts so she even worked late to ensure I could transfer everything from my own phone outside of her work hours! Greatly appreciated the customer service and help we received! Would highly recommend switching from TMobile!
  • JF
    Jessica Foster
    Nov 15, 2025
    1.0
    Lying scammers. The salesman convinced me to purchase an additional phone that I didn't need, saying the cost would be lower per month by purchasing three instead of two on a business plan. This was of course a total lie, and now I'm stuck with a monthly bill that is $64 higher than quoted. When I called to complain about this he kept blowing me off and saying he would look into it, until it was too late. Now I'm wasting hours of my time calling Verizon, and am locked into a bill of $254/ month for three years. I am a small business facing so many increasing costs, and this one is just insulting since it was something I did not need. The salesman is still working there and I can only assume still scamming people to increase his sales.

Frequently Asked Questions About Verizon

What services does Verizon at 189 W Apache Trl provide?

Verizon offers wireless sales, device upgrades for brands like Apple, Samsung, Google, and Motorola, Verizon plans, accessories, and exclusive Verizon services.

What are the store hours for Verizon in Apache Junction?

Monday and Friday to Saturday: 8:30 AM to 7:00 PM; Tuesday to Thursday: 9:00 AM to 6:00 PM; Sunday: 11:00 AM to 7:00 PM.