Verizon

4.4
322 reviews
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Business Details

39504 N Daisy Mountain Dr, Anthem, AZ
85086, United States
(623) 551-0421
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Anthem, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
39504 N Daisy Mountain Dr, Anthem, AZ
85086, United States

Hours

Reviews

4.5
317 reviews
5 stars
268
4 stars
6
3 stars
2
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of the staff, particularly mentioning individuals like Dalton, Abraham, and Jarrett for their exceptional service.

Sales Pressure

Several reviews indicated a negative experience with aggressive sales tactics, with customers feeling pressured to purchase services or products they did not want.

Billing Issues

Multiple customers reported problems with billing, including unexpected charges and miscommunication about plan costs, leading to dissatisfaction.

Store Experience

The store environment received mixed reviews; while some found it clean and pleasant, others noted issues with understaffing and long wait times.

Elderly Care

There were concerning reports about the treatment of elderly customers, with instances of being misled or not receiving adequate assistance.
  • WT
    Wayne T
    5 days ago
    1.0
    Verizon coverage in central Anthem is worse than being in central Africa. Calls go straight to VM, my calls out fail. Avoid their service if you need to call or talk.
  • AB
    Alexis Burch
    Oct 31, 2025
    5.0
    Laid out the options for a phone upgrade and helped us save some money. Will definitely go back.
  • MR
    Marie Ruggieri
    Oct 20, 2025
    5.0
    Matt was patient, informative, and exceedingly helpful.
  • GG
    Glenn Glass
    Sep 27, 2025
    1.0
    The local Verizon Wireless sales team came to our home unannounced. They were very persistent about selling us Verizon Wireless internet and cellular services. I politely told them no and this is how they treated two retired Senior Citizens 😢
  • CY
    Cyndy Young
    Sep 13, 2025
    5.0
    I stopped in yesterday to pre-order a new orange iPhone 17 Pro Max. The employee, Dalton, could not have been nicer. He was extremely helpful and at the end of the day, I'm actually going to be saving monthly on my bill after getting my new upgraded phone. He is an asset to this location.
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Frequently Asked Questions About Verizon

What wireless brands are available at Victra in Anthem, AZ?

Victra offers a variety of brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What types of wireless devices can I purchase at Victra?

You can purchase phones, tablets, home internet devices, smartwatches, accessories, and wearable technology at Victra.