Verizon

4.4
321 reviews
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Business Details

39504 N Daisy Mountain Dr, Anthem, AZ
85086, United States
(623) 551-0421
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Anthem, AZ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
39504 N Daisy Mountain Dr, Anthem, AZ
85086, United States

Hours

Reviews

4.5
316 reviews
5 stars
266
4 stars
6
3 stars
2
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some representatives were praised for being helpful and knowledgeable, others were criticized for being rude and unprofessional.

Sales Practices

Several customers reported feeling pressured by sales tactics and misled about pricing and promotions, leading to dissatisfaction with their purchases.

Staffing Issues

Many reviews mentioned understaffing, resulting in long wait times and inadequate service during busy hours.

Technical Support

Customers expressed frustration with the technical support provided, particularly regarding issues with phone setups and account management.
  • SS
    Suzanne
    Dec 18, 2025
    1.0
    Verizon anthem by frys.Went in to get Google maps on new tablet The young man seemed to know nothing about this ap or what is free.After about 20 seconds,a new customer came in,the employee left me to greet them,I got no help and i left .This is typical verizon behavior.What else can I do,I can't find anyone to help me Newriver has lots of turns unmarked I'm tired of getting critisized by my boss everyday
  • WT
    Wayne T
    Nov 19, 2025
    1.0
    Verizon coverage in central Anthem is worse than being in central Africa. Calls go straight to VM, my calls out fail. Avoid their service if you need to call or talk.
  • AB
    Alexis Burch
    Oct 31, 2025
    5.0
    Laid out the options for a phone upgrade and helped us save some money. Will definitely go back.
  • MR
    Marie Ruggieri
    Oct 20, 2025
    5.0
    Matt was patient, informative, and exceedingly helpful.
  • GG
    Glenn Glass
    Sep 27, 2025
    1.0
    The local Verizon Wireless sales team came to our home unannounced. They were very persistent about selling us Verizon Wireless internet and cellular services. I politely told them no and this is how they treated two retired Senior Citizens 😢
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Frequently Asked Questions About Verizon

What wireless brands are available at Victra in Anthem, AZ?

Victra offers a variety of brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What types of wireless devices can I purchase at Victra?

You can purchase phones, tablets, home internet devices, smartwatches, accessories, and wearable technology at Victra.